This Job Vacancy has Expired!

IT Technician

CV-Library

Posted on May 11, 2021 by CV-Library

Exeter, Devon, United Kingdom
IT
Immediate Start
£23k - £27k Annual
Full-Time

IT Technician - Exeter - £23K - £27K

Key Skills / Experience:

* 2 – 4 years’ demonstrable experience in a relevant field.

* Certification: Relevant certification in Cisco and/or Microsoft.

* Hands-on working knowledge of firewalls, HP Aruba switches.

* Current network troubleshooting skills, including 'working knowledge' of LAN & WAN technologies.

* Windows Active Directory, including Microsoft Office 365 suite and Azure active directory.

* Some VMWare and Microsoft Hyper V Clustering experience would be beneficial.

* Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory.

* Some experience in recent Microsoft Server (Apply online only) builds.

Our clients mission is to improve education outcomes using technology. .

It’s an exciting time to join a growing and forward looking technology company.

Main Job Purpose:

* Provide support and advice on a wide range of IT services and technologies, including Microsoft, Google and Apple platforms.

* Process incoming requests for support, through the service board.

* Participate in and sometimes lead smaller Project work at client sites.

* Working with Account Managers as part of a “Client Team”, acting as Technical Lead for specific customers, recommending, advising and guiding on their strategic IT plans.

Key Responsibilities:

* Regular scheduled visits to client sites.

* Monitor service board and progress accordingly.

* Reactive site visits when necessary to help resolve issues.

* Maintain clear communication to the team and clients.

* Assisting account managers by responding to queries regarding sites.

* Keep internal documentation up to date to assist team learning.

Schedule:

* Monday to Friday

Work remotely:

* No

COVID-19 precaution(s):

* Remote interview process

* Social distancing guidelines in place

* Virtual meetings

* Sanitisation, disinfection or cleaning procedures in place


Reference: 213724832

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