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Social Media Executive x4


Posted on May 5, 2021 by CV-Library

Poole, Dorset, United Kingdom
Media & Publishing
Immediate Start
£25.9k - £30.5k Annual

Social Media Executive x 4
Flexible working arrangements will be considered
£25,918 – £30,492 (dependent on experience)
About us
Our purpose is simple, to save lives at sea.
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone.
We’re looking for FOUR social media professionals with strong customer service skills to support our goal to make every supporter feel valued and loved by the RNLI, as well as helping to achieve ambitious fundraising targets, protect the RNLI’s reputation, and deliver lifesaving safety messages to the public.
Your role
As a Social Media Executive, your focus will be to…
- Deliver first class customer service to supporters, volunteers and members of the public who engage with the RNLI on social media
- Create, curate and schedule engaging content for our social media channels
- Be alert and responsive to the news agenda, keeping abreast of issues affecting the RNLI and identifying PR opportunities and trends on social media that we can engage with
- Provide support during crisis and major issues response
About you
You’ll be experienced and comfortable communicating with the public and customers/supporters via social media, ideally in the charity sector. You will be able to demonstrate the skill required to nurture an online community and provide an excellent customer/supporter experience.
To be considered for the Social Media Executive role, you will have:
- A proven record in customer service and community management via social
- Experience using social media in a professional setting
- Experience creating basic content for social media
- Creative ideas that you can translate into engaging content
- The ability to communicate well with other teams and stakeholders          
The closing date for this vacancy is 18th May 2021. Interviews will be scheduled for Thursday 3rd June or Friday 4th June 2021 and will take place on Microsoft Teams.
We are a 24/7 emergency service. You will be required to take part in an online community management rota system, which includes shifts between 7am and 9pm, and you will be required to work regular weekends (with time off in lieu during the week).
Due to current circumstances, you may be working from home when your role commences. You will be given the correct equipment you need to perform in your role. You will also receive support from your manager and colleagues to ensure a smooth and consistent induction process is delivered. You may also be required to work from your dedicated RNLI asset once the government guidelines change. If you have any queries relating to home or office-based working, please do not hesitate to ask questions at the interview/assessment stage.
The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk.  We expect all employees and volunteers to share this commitment. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting).  
So, if you’re seeking your next challenge as a Social Media Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.             
Other organisations may call this role Social Media Content Executive, Social Media Strategist, Social Media Officer, Social Media Assistant, or Social Media Specialist

Reference: 213684138

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