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Quality Control Officers - HR, Learning and Development

Posted on May 1, 2021 by Brookwood

Not Specified, United Kingdom
Immediate Start
Annual Salary

Quality Control Officers - HR, Learning and Development - Fully Remote - Outside IR35

We are currently supporting a global consultancy, on a large-scale programme.

We are seeking those with previous experience working within professional services or large-scale programmes.

The day rate is Outside IR35 and will be negotiated based on experience.

This is contract is initially for around 2 months, and the client has confirmed for expected extensions due to the programme.


  • Define, develop, and implement quality assurance practices and procedures as well as documenting and assessing the practices and procedures in place for the work streams

  • Work with the Management Team to identify issues, risks, inefficiencies, and improvement areas and define how to address such

  • Identify and drive process improvement initiatives that can be managed to maximise effectiveness and efficiency

  • Build Key Performance Indicators and Service Level Agreements fit for the unit and design the implementation and governance of these KPIs

  • Ensure that work delivery consistently follows established standards and that the teams function on high levels of quality by promoting process standardization and optimization

  • Contribute to the establishment of best practices consistent with industry and quality standards

  • Provide leadership and mentoring on QA concepts, techniques, and tools

  • Act as the point of contact for escalations; develop, recommend, and monitor corrective and preventive actions

Reference: 1184653403

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