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Junior IT Support Consultant ( German and French)

Connect 44 AG

Posted on Apr 25, 2021 by Connect 44 AG

Nyon, Vaud, Switzerland
IT
Immediate Start
Annual Salary
Full-Time


Junior IT Support Consultant (German and French)


Nyon - Switzerland
Permanent Role
Our client, a well known Company in Switzerland, is currently looking for a German/French and English speaking IT Service Support Consultant for a permanent role based in Nyon.


The Role:
* The role is to provide a competent and efficient IT support to our Client's employees
* Join a dynamic team of 10 people
* Take charge of and monitor 1st level announcements in a service-oriented approach
* Forward announcements of more complex incidents to the appropriate teams
* Inform and support users in the event of faults
* Resolve all incidents and problems affecting our infrastructures, internal applications and the offer portal (Extranet) used by our Client's external partners
* Ensure the sharing of the knowledge base (best practices and FAQ for the team)


Experience & Skills Required:
* Fluent in German and French and a good level of English
* 4 years plus of experience in a similar support role
* Experience in an application support position and/or a strong interest in IT techniques
* ITIL certification an asset
* Excellent ability to work in a team
* Proactive personality, resistant to stress and open to change
* Excellent priority management


Our client offers an excellent remuneration, 6 weeks vacations, fitness subscription and health promotion, Continuing education, Targeted career development and attractive training and development offer, flexible hours, Monitoring and coaching




Reference: 1178427326

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