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Benefit Operations Account Specialist

Posted on Apr 22, 2021 by The Boon Group, Inc.

Austin, TX 78730
Accountancy
Immediate Start
Annual Salary
Full-Time


Industry Leader in Benefit Solutions, The Boon Group, Inc., is Seeking a Benefits Operations Account Specialist!

Role Type: Full-time with Benefits

Compensation: $40,000-$50,000 annually

Location: 6300 Bridge Point Pkwy Bldg. 3, Ste. 200, Austin, TX 78730

The Boon Group offers Excellent Benefits, including:

  • Competitive Pay
  • Full Benefits: medical, dental, vision, 401k and match, generous PTO/vacation time, holiday pay and more
  • Career Advancement Opportunities
  • We Care: We're all about culture and creating a positive environment that cares

Benefits Operations Account Specialist Role:

The Account Specialist provides account administration support to assigned clients and to the Benefit Ops department. They are responsible for a variety of administrative and account reconciliation duties and provide back-up to the Account Administrators. They work under direct supervision and instruction.

Benefits Operations Account Administrator Education & Experience:

  • High school diploma, some college preferred
  • 2 to 3 years of benefits administration experience
  • 1 year of experience in reconciling benefit invoices, fringe accounting, and/or accounting/bookkeeping required
  • Experience working with Excel spreadsheets
  • Experience with benefit or payroll databases

Benefits Operations Account Specialist Licenses/Certifications:

  • N/A

Benefits Operations Account Specialist Physical Demands:

  • Ability to sit for extended periods
  • Repetitive motions
  • Little physical effort

The Right Person for the Job has:

  • Knowledge of employee benefit plans and administration
  • Experience in using Microsoft Word, Excel & Outlook
  • Basic accounting knowledge and skills
  • Strong oral and written communication skills
  • Ability to be detail-oriented and to multi-task
  • Strong customer service skills
  • Ability to work under pressure at times to meet deadlines
  • Ability to work overtime as needed

Benefits Operations Account Administrator Day-to-Day:

  • Receives and processes contributions for assigned clients
  • Allocates client contributions and member benefit deductions to client-specific business rules including hour bank administration and timely refunds
  • Prepares various reports for assigned clients
  • Reviews claims account balances and submit check requests to accounting to fund account
  • Reconciles eligibility and premium accounts on a monthly basis
  • Ensures the accurate and timely completion of enrollments, status changes, and terminations of plan participants are made in both Company, client, and vendor systems
  • Researches enrollment, claims, and other issues for resolution
  • Provides high-level customer service through phone calls/emails in a timely and professional manner
  • Assists with department overflow and works overtime as needed based on client and business needs
  • Ability to audit reporting and files produced both internally and externally with little or no margin of error
  • Works under pressure at times to meet deadlines
  • Performs other duties as assigned

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Reference: 1175843238

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