Application Support Manager/Production Support Manager - Private Banking Platform
Posted on Apr 22, 2021 by Nicoll Curtin Technology
Are you an experienced Application Support Manager OR Production Support Manager? Are you interested in leading a newly formed Support team that take responsibility for the support and deployment of a core in house developed Private Banking application. Are you interested in managing the team and in the long term moving them towards a DevOps model of support? If so this could be the perfect Application Support Manager or Production Support Manager job for you.
You will be joining an international financial services firm based in Zurich. The team are currently supporting a vendor built Private Banking application, however the decision has been made to switch to an internally developed JAVA microservices based Web and Mobile application to give them more flexibility for changes and support. You will be leading a team of approximately 5 L2 & L3 support analysts based in Zurich as they go live and provide support during core hours and outside of core hours support.
You are expected to have a proven track record in leading Support teams throughout your career and ideally have experience of supporting web and mobile based applications. Previous hands on development skills are a plus, ideally in JAVA or web services development but this is not essential as the team are currently very strong technically.
You will manage the team, organise their work schedules and also get your hands dirty in leading support and release efforts.
For more information on this Application Support Manager or Production Support Manager position, please send your CV to (see below) or alternatively you can call me.