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Infrastructure Engineer


Posted on Apr 19, 2021 by CV-Library

Tyne & Wear, United Kingdom
Immediate Start
£38k - £38k Annual

Revenue & Customs Digital Technology Services Ltd (RCDTS) is a company wholly owned by HMRC, and it exists to support and deliver HMRC’s ambitious digital vision.

With 60000+ staff and 50m customers, HMRC is one of the biggest organisations in the UK, running the largest digital operation in Government and one of the biggest IT estates in Europe. RCDTS works from six modern, state-of-the-art digital delivery centres where multiple cross functional agile teams thrive in one of the most dynamic and innovative environments in the UK.

RCDTS comprises a team of technology experts working on essential IT projects: tackling tax non-compliance through creating a single case management platform for HMRC and developing the technology that supports the collection of revenue through borders and trade with other countries.

Within Mobility and Workplace Services we are at the forefront of providing HMRC with the devices, tools and services to enable a mobile and agile workforce.

Role and Responsibilities

As Infrastructure Engineer, you’ll be required to support and administer core server infrastructure.

This is an exciting and challenging role for those looking to deliver technological change against a background of organisational transformation, as well as an opportunity to make a real difference to people’s lives by delivering great digital products.

The purpose of the role is to build and deliver Production and Pre-production server environments for new and existing projects and services using the Microsoft Windows Server platform hosted in a cloud environment. Provide preventative support as well as integration activity for the MS Windows client and server environments, including the supporting infrastructure components such as MS System Centre, VMWare, Active Directory as well as integration where appropriate with the administrative infrastructure.

Duties will include:

As an Infrastructure Engineer within the team you will;

Work with projects to develop, test and implement the server designs and support the implementation of services to utilise the platforms, including migration of data, integration with supporting infrastructure etc.

Under the direction of the service manager, provide ongoing administration and support, ensuring issues and incidents are dealt with effectively and efficiently.

Monitor the performance and capacity of the virtual platforms to ensure optimal and on-going service delivery is achieved.

Seek opportunities to improve service and reduce cost.

Join the team on-call rota to support the business-critical platforms we deliver.

Essential criteria

Knowledge and experience of implementing Microsoft Windows Server and Workstation Operating systems.

Knowledge of Microsoft SQL Server 2008 / 2012.

Understanding of Microsoft System Centre Configuration Manager 2012 related tasks for deploying applications and operating system patches.

Experience of virtualisation of systems.

Experience in the administration of Active Directory relative to the management of infrastructure objects. AD, ADFS.

Ideally the post holder would have some exposure to cloud environments such as Azure and AWS, and implementing and managing platforms in those environments.

Understanding of non-functional requirements in relation to server platforms and the services they support, and able to assess suitability of technology services to meet the NFRs.

Experience of monitoring and patch management of server-based infrastructure including having a good understanding of Opsview, and WSUS.

Experience of attending project meetings from a technical point of view/ be able to talk about server infrastructure with confidence.

Desirable Criteria

Understanding of legacy/on prem infrastructure and applications

Additional Information

We are an equal opportunity employer and value diversity at our company. As such we encourage anybody who needs a reasonable adjustment during the recruitment process to contact the recruiter or hiring manager dealing with your application who will discuss the reasonable adjustments required with you

Reference: 213567090

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