Adobe Analytics Web/Digital Analyst
Posted on Apr 16, 2021 by Nexere Consulting Limited
My client, a major telecoms leader, a looking to hire a team of contract Digital/Web/Data Analysts as part of a widespread digital transformation.
The key technical requirement is strong commercial experience with Adobe Analytics.
In this job, you'll be accountable for delivery of actionable insight and analysis across the Digital area of the business, using data from across a wide range of sources. This may include specializing within an area, eg an individual app or product, but while remaining a part of the Analytics function. Your output supports decision making for our key stakeholders through quality and actionable insights to deliver a holistic customer view, while also working closely with the rest of data and decisioning to ensure best practices are shared across the team.
Drives decision-making using the power of data and insights
Develops strong relationships with our internal customers across the business, to help them drive their KPIs.
Produces high-quality, actionable insights to understand customer interactions with our digital touchpoints.
Helps coach the business to interpret analyses and reports better, to improve their data literacy.
Analyses data from multiple sources, including digital and offline sources where needed
Act as the subject matter expert for specific business analysis, providing input into development of new products and ensuring consistently high quality analysis is delivered to support the business.
Lead on projects to deliver new reporting and/or analysis, from requirements capture, to designing the content and output, to working with developers and data managers in getting the data to analyse and build the output
Maintain quality governance and controls to ensure consistent and accurate analysis is produced.
Focus on process improvement and technology automation to improve our customers' experience and efficiency, driving deeper extensive use insight and analysis
Deliver and own self-serve reporting solutions dashboards (where appropriate) that provide a deep understanding of our products, how the business is performing and the key drivers.
Take a holistic view of the analysis and reporting requirements of the business and use your expertise to interpret systems, processes and data to design brilliant solutions.
Making the difficult, simple to clearly communicate latest data and reports to all levels of the organization.
Expertise in digital technologies and ways of working
Strong analytical skills
Use of agile/lean methodologies for continuous delivery and improvement
SQL structure languages
Work with Voice of the customer tools, eg Medallia, OpinionLab
Work with Session Replay tools, eg SessionCam, Decibel Insight
Please send your CV for more information.