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Customer Portal Lead

Coopers Group GmbH

Posted on Apr 12, 2021 by Coopers Group GmbH

Cham, Zug, Switzerland
Oil & Gas
Immediate Start
Annual Salary
Contract/Project


Our client, a multinational company in the oil & energy sector is based near Zug in Switzerland, is looking for support.

Starting ASAP, we are looking for a Project Manager Customer Portal.

Responsibilities:

  • Manage the development of in-flight projects, post a handover from the SME currently managing those.
  • Organize workshops with the B2B Group in order to agree a list of up-coming features to be developed on the portal.
  • Work with internal IT to create project scope for those features, including identifying the necessary implementations on the Back Office systems (ERP).
  • Work with Internal IT and external resources to plan those projects.
  • Coordinate testing sessions with business users and potential customers.
  • Work with head of Communication & Marketing and business leads to create a marketing plan to rollout the customer portal to customers.
  • Manage dependencies among the project portfolio of customer portals.
  • Organize monthly steering meetings for the projects and provide status on scope, risks, dependencies and financial situation.
  • Report Actuals, Budgets and forecasts on a monthly basis for the projects and initiatives under his/her responsibility.

Professional Qualifications:

  • Experience in Downstream Oil specifically B2B. Deep understanding of common business models including transaction types and pricing methods.
  • Experienced project manager or program manager, with business understanding.
  • Has done projects in customer portal space and has experience in rolling them to the final customer, including necessary marketing and communication steps required for successful implementation.
  • Evidence of managerial skills In managing internal and external resources developers and business analysist.

Personal Qualifications

  • Energetic, can-do attitude and mission focused.
  • Perfect spoken and written English skills. German is a significant plus.
  • Very good communicator with very good presentational skills.



Reference: 1162601676

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