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Junior IT Support Consultant (German and French)

Connect 44 AG

Posted on Apr 11, 2021 by Connect 44 AG

Nyon, Vaud, Switzerland
Immediate Start
Annual Salary

Junior IT Support Consultant (German and French)

Nyon - Switzerland
Permanent Role

Our client, a well known Company in Switzerland, is currently looking for a German/French and English speaking IT Service Support Consultant for a permanent role based in Nyon.

The Role:
* The role is to provide a competent and efficient IT support to our Client's employees
* Join a dynamic team of 10 people
* Take charge of and monitor 1st level announcements in a service-oriented approach
* Forward announcements of more complex incidents to the appropriate teams
* Inform and support users in the event of faults
* Resolve all incidents and problems affecting our infrastructures, internal applications and the offer portal (Extranet) used by our Client's external partners
* Ensure the sharing of the knowledge base (best practices and FAQ for the team)

Experience & Skills Required:
* Fluent in German and French and a good level of English
* 4 years plus of experience in a similar support role
* Experience in an application support position and/or a strong interest in IT techniques
* ITIL certification an asset
* Excellent ability to work in a team
* Proactive personality, resistant to stress and open to change
* Excellent priority management

Our client offers an excellent remuneration, 6 weeks vacations, fitness subscription and health promotion, Continuing education, Targeted career development and attractive training and development offer, flexible hours, Monitoring and coaching

Reference: 1161518485

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