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Systems Administrator

Posted on Apr 8, 2021 by Outmatch

Dallas, TX 75240
IT
Immediate Start
Annual Salary
Full-Time



US-TX-Dallas

Category: Information Technology

Job Overview

We are looking to grow our IT Infrastructure Team. If you're a motivated team player looking for an opportunity to work with many different systems and technologies, this may be the fit for you! Our ideal candidate will be a problem solver and a collaborator with good communication skills and the ability to work with teams from different organizations, geographies, and cultures within a fast-paced growing company.

Responsibilities and Qualifications

What You'll Do:

  • Be responsible for providing technical assistance (both local and remote) to the internal Outmatch user community

  • Respond to requests for hardware, software or network support

  • Support end users with account creation, password reset, application and peripheral requests

  • Manage cloud-based corporate communications and messaging services

  • Maintain hardware and software lifecycles

  • Manage software and operating system deployments, configurations, and updates

  • Manage and maintain endpoint management and mobile device management solutions

  • Manage and maintain the Outmatch internal infrastructure environment. The infrastructure is highly virtualized and incorporates many different technologies including, Microsoft, Linux, Cisco, Dell, VMware and EMC

  • Monitor, tune, and report on systems to ensure optimal performance and capacity

  • Recognize and troubleshoot problems with hardware, network connectivity, and software

  • Recommend proactive measures to ensure minimum downtime

  • Ensure all hardware and software issues and changes are properly documented and remediated

  • Use published standards and procedures to manage hardware and software

  • Develop and maintain the data protection, backup schedules and recovery plans for hardware and applications software within area of responsibility

  • Create and maintain technical documentation including runbooks, environment and application diagrams, data flow maps, security, etc.

  • Scope, plan and execute projects for solutions within area of responsibility

  • Work in an on-call capacity as part of the Infrastructure team

  • Escalate issues as required

  • Other duties as assigned



What You'll Need:

  • Ability to communicate with technical and non-technical staff to provide IT related information

  • Ability to troubleshoot complex technical issues

  • Excellent organizational and analytical skills

  • Experience troubleshooting Windows and Mac systems and software

  • Experience troubleshooting mobile devices

  • Experience troubleshooting and installing computer hardware and applications software

  • Experience troubleshooting and installing driver, firmware, and BIOS updates

  • Outmatch is primarily a Dell, Cisco, Microsoft, and VMware shop; advanced knowledge with these hardware and software systems is critical

  • Experience with scripting languages (PowerShell, Bash, Python, etc.)

  • Experience configuring and installing firewalls, switches, routers, and servers

  • Experience managing and troubleshooting VMware vSphere environments

  • Expert knowledge of Active Directory and Group Policy

  • Knowledge of shared storage environments

  • Knowledge and experience managing WLAN solutions



Beneficial Knowledge:

  • Previous desktop support experience

  • Knowledge of endpoint protection solutions

  • Active Directory user and group management

  • Microsoft SharePoint and NTFS permission experience

  • Linux experience

  • Previous backup and disaster recovery experience

  • Experience supporting web application and database servers

  • Relevant industry standard certifications, frameworks, and training including Microsoft, Cisco, VMware, Linux, CompTia, ITIL or others

  • Network and systems monitoring / capacity planning experience

  • Excellent technical knowledge and aptitude in the areas of networks, network topologies, application and file/print servers, applicable software and troubleshooting
    techniques



What You'll Get:

  • To be part of a high-performing, highly collaborative environment full of people who love what they do and who are dedicated to success

  • A culture focused on achieving results and transparent communication

  • A solid, experienced management team invested in your development

  • The opportunity to build skills and experiences that enable you to be successful quickly while paving the way for career growth

  • An executive team dedicated to the safety and well-being of all team members

  • Discretionary paid time off...when you need it, you take it

  • Dedicated development and planning time each week

  • A world-class platform with an elegant user interface that empowers our clients to positively impact their business results

  • A competitive base salary and great incentive program

  • Monthly mobile connectivity allowance

  • 100% company paid individual medical, dental, and vision insurance

  • 401(k) with company match



About OutMatch

Outmatch is dedicated to matching people with purpose. We do that by bringing clarity to talent decisions by gathering the right data and putting insights clients need at their fingertips. We were recently recognized on Inc Magazine's annual 5000 list and named one of Inc.'s Best Workplaces of 2020.

We're an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PM19

PI




Reference: 1156543803

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