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Senior Systems Engineer - Modern Workplace

TEKsystems

Posted on Mar 30, 2021 by TEKsystems

Basel, Switzerland
IT
1 May 2021
Annual Salary
Contract/Project


Digital Workplace Services Team


Digital Workplace Services, as part of the IT Services team, are responsible for the client platform enabling individual productivity, communication and collaboration by providing a secure and personalized customer centric workplace offering. The team provides the ability to work securely from anywhere, on any device and anytime while maintaining continuous innovation spirit and highest security standards.


Core responsibilities include services within Systems Management, Application Management and Systems Hardening to ensure that endpoint clients meet the varying business requirements whilst adhering to internal policies and market standards. The team liaises closely and coordinates with 3rd party providers, and internal teams on topics affecting the client environment.


Purpose of the role


The primary purpose of this role is to support design, implementation and management of the client infrastructure. Your role will be to act as a client infrastructure specialist in support of the client environment. This includes implementation, rollout and maintenance of the Windows 10 client and related infrastructure with a particular focus on system security, security practices and application management.


Primary accountabilities:


Implementing, maintaining and enhancing the platform for managing the endpoint environment.


Managing the user environment, with responsibility for defining, configuring and managing the client desktop experience.


Third-level support for Windows clients including performance monitoring and resolution of client performance issues.


Third-level support for the Banks core applications (eg Office, Adobe) including performance monitoring and resolution of client performance issues.


Implementing and maintaining a client endpoint security posture, ensuring compliance with the organisation standards and expectations.


Analyse existing IT Infrastructure in order to develop and plan a Mobile Device Management strategy.


Contribute towards adoption of new Microsoft Azure services, and help maintaining existing ones.


Required Technical Experience


Deep understanding of Windows operating system and related technology stack including SCCM, Intune, Microsoft 365, SCCM Co-Management, Microsoft Azure, GPO.


Strong Desktop Support background with a proven record of delivering Microsoft-focused large-scale solutions using Microsoft Endpoint Configuration Manager (aka SCCM) and Intune.


Policies and management options for Windows, Android and iOS devices based on Microsoft Intune.


In depth knowledge of Windows Autopilot, Desktop Analytics, Conditional Access, Mobile Application Management, Intune Application Lifecycle


Experience of writing technical documentation, and being able to roll this out to individuals and teams to put procedures and standards in place.


Competencies:


You are a digital workplace expert and are committed to delivering the best digital experience to customers.


Ability to demonstrate initiative, drive and enthusiasm.


Ability to provide excellent customer service while attending to on-going operational tasks.


Able to carry out assigned tasks in a professional, efficient and timely manner with a sense of ownership and follow through.


Strong problem solving and team working skills.


Knowledge and experience of ITIL.


Fluent in English (oral and written), with a second language (German) desirable.


TEKsystems, an Allegis Group company. Allegis Group AG, Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available on the website.


To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to our website.


We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.




Reference: 1145706786

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