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1st Level Support - 40%

Experis AG

Posted on Mar 22, 2021 by Experis AG

Zürich, Switzerland
Immediate Start
Annual Salary

1st Level Support - 40%

Experis is the global leader in professional resourcing and project-based workforce solutions.

Overview of contract

On behalf of our client, a leading financial services institution in Zürich, we are looking for a friendly, service and customer- oriented personality who is able to support and maintain the IT infrastructure.

As First Level Supporter, the role will serve primarily the internal employees and help with the smooth and professional delivery of services.

This is a 40% workload - working hours are flexible and occupancy could potentially increase

We are looking for someone available for an immediate start for an initial contract of 3 months with the potential to be extended.

Main responsibilities

  • Setup of Standard Workplace equipment and manage in local DB (Add, Update, Delete) as part of On/Off Boarding process

  • Manage devices in AD, SCCM and JamfPro on a basic level

  • Remove and clean old HW devices, decommission and auction track

  • Test new IT equipment and deliver

  • Troubleshooting standard SW

  • User and software management

  • Basic HW reparation (Battery fault, RAM upgrade)

  • Tech supporting company events

  • Standard Meeting room setup

  • Handling requests via ticketing system, phone or direct approach from other employees

Your skills:

  • College/technical training in computer science

  • Fluent in English (written and spoken)

  • Experience with infrastructure based on Windows 10, Microsoft Office and other workplace applications

  • Basic knowledge from MacOS and Linux System Administration

  • Software Deployment and Patch Management with Microsoft System Center Configuration

  • Manager would be a plus

If you are interested in this opportunity, we look forward to receiving your CV or if you have any questions, contact Jane Leese.

We can only consider Swiss nationals or professionals possessing a valid EU passport for this engagement.

Reference: 1136759331

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