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IT System Specialist

Skillsbay

Posted on Mar 21, 2021 by Skillsbay

Stockholm, Sweden
IT
Immediate Start
Annual Salary
Full-Time


Job Title: IT System Specialist

CORE RESPONSIBILITIES AND TASKS

The IT System Specialist is a skilled IT professional who has experience in providing IT support to internal customers. This is a first line support position within a small team to support internal teams across the Nordic area with both software and hardware issues. Minimum 3 years experience in an IT support environment required.

Service Desk Functions

  • Provide IT support in EMEAI North and East area, with a special focus on all sites in Nordic area.

  • Ensures customer satisfaction is maintained across the full range of IT Infrastructure products and services, with a special focus on End Users devices.

  • Visit sites in Nordic area

Acquisition and Deployment

  • Implements best practices and regional procedure to provide the best user support in alignment with the global standard for the North and East area
  • Supports the deployment of IT Infrastructure technologies across the North and East area with a special focus on all sites in Nordic area.
  • Builds appropriate and effective business relationships.

Project Management

  • Help to implement all projects delivered by EMEAI Service Delivery team in Nordic area.
  • Provide assistance for any projects driven from Corporate IT that can affect user activity from an IT point of view (new software deployment, new Client OS training, technology refresh)

FORMAL EDUCATION: 


    1. Preferred: IT Qualifications or equivalent studies/experience

KNOWLEDGE & EXPERIENCE:


Required:


  • Previous experience within an IT role
  • Fluent English and Swedish



Reference: 1135527068

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