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WMOS Manhattan

Posted on Mar 21, 2021 by Infoplus Technologies UK Ltd

Luzern, Switzerland
Immediate Start
Annual Salary

Job Description:

  • Lead role and should take the responsibility of deliverables and KPIs/SLAs.
  • Understand Client Application Functionality which is developed in LM7 and provide support.
  • Involve in the training of the offshore team whenever required.
  • Interact with client, able to understand their business request and ensure the solution are provided correctly.
  • Moderator between Offshore team and client, ensure the correctness of the deliverables.
  • Participate in support/project/planning meetings and provide periodic status reports to different stake holders.
  • Coordinate with Support vendors, multiple stakeholders in quicker resolution of tickets

Reference: 1135526670

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