Technical Business Analyst (Salesforce) - Chicago
Posted on Mar 17, 2021 by Responsive Search, Inc.
We are looking for a Technical Business Analyst with strong Salesforce experience to help on our growing team. This is a permanent position with salary and bonus, and this role is currently fully remote, but may at some point go onsite 1-2 days per week next year. This candidate will be at the forefront of the business, working with users and management, so a strong business acumen, presentation, and business analysis skill set will be important.
Business analysis and project management relative to Salesforce, and marketing automation tools like Pardot, Seismic, etc for our Sales and Marketing teams
Create complex reports and dashboards in Salesforce
Provide break-fix support of Salesforce
Assist with data cleansing, mining, and data analysis activities
Documentation (use cases, requirements gathering, data extraction, etc)
Work actively with users and inter-departmentally at all levels, including management
Hands on Salesforce Lightning experience required; Salesforce reporting and dashboards, Salesforce configuration, workflows, flows, process builder, etc
Apex Class/Trigger development experience; object model, data/security model
Proficiency with Powerpoint and Excel; data visualization tools such as Tableau, Power BI or similar; SQL experience with data sourcing and prepping preferred
Business Analysis experience to translate business needs and use cases into technical specs and functional requirements, as well as documentation
Job Type: Full-time - Salary plus Benefits LOCAL CANDIDATES ONLY | NO SPONSORSHIP