IT Service Desk Analyst
Posted on Mar 1, 2021 by CV-Library
IT Service Desk Analyst - Immediate Start
3 - 6 month contract
Exciting opportunity in York to join a busy Help Desk for a respected Financial Services business. This is a busy inbound helpdesk role dealing with a variety of tickets across a busy, predominantly Microsoft based estate. Would suit candidates with 12 months+ IT experience in Helpdesk, Services Desk, IT Technician or similar roles.
You will have experience of supporting users with technologies including:
Windows Operating Systems
Microsoft Exchange / Outlook / Office / Office 365
Mobile Device Management (MDM)
Voice Systems / Telephony
Delivering great customer service, the role will focus on providing 1st/2nd line IT Support to staff members, processing tickets and resolving issues as promptly as possible and in accordance with their Service Level Agreement (SLA).
This vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed)).
Key words: Active Directory, Exhange, Office 365, Outlook, WMWare, IT Support, 1st Line, 2nd Line, Service Desk
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