IT Senior Business Analyst
Posted on Feb 24, 2021 by The Nature Conservancy
Job Type Permanent Salary Details Competitive About Us The Nature Conservancy is a global conservation organization dedicated to conserving the lands and waters on which all life depends. Guided by science, we create innovative, on-the-ground solutions to our world's toughest challenges so that nature and people can thrive together. One of our core values is our commitment to diversity. Therefore, we are committed to a globally diverse and culturally competent workforce. Working in 79 countries, we use a collaborative approach that engages local communities, governments, the private sector, and other partners. To learn more, visit or follow @nature_press on Twitter. Position Summary The Senior Business Analyst analyzes, tests, and evaluates mid-level systems, products, services, operations, and business needs to optimize organizational efficiency. They gather and document requirements, define scope and objectives, and formulate systems to achieve overall business strategies. They help formulate business cases and work with other IT teams to prioritize deliverables and negotiate on product functionalities. They perform IT analyst activities and make recommendations in areas that require a medium to high level of systems competency. They may ensure the reliability, availability, performance, and recoverability of systems. They work laterally with other IT staff to identify and leverage solutions across business units. They may lead mid-level projects and advise other IT analysts. They may be responsible for project or task management and issues related to implementing and establishing IT standards and procedures. Minimum Qualifications - Bachelor's degree in a relevant discipline or combined equivalent of education and experience. - 5 years of experience as a business analyst or other professional in IT or a related field. - Experience in defining and documenting systems requirements. - Experience in communicating effectively with internal and external audiences. Desired Qualification - Experience with business relationship management. - Experience with fundraising and/or exposure to Marketing, Membership, Development/Philanthropy, Government Relations or Revenue entry processes and systems. - Specific experience with Constituent/Customer Relationship Management, Content Management or other relevant tools considered a plus, particularly Blackbaud CRM, SAS CI 360, Adobe Experience Manager, Engaging Networks or Aprimo Digital Asset Management. - Experience with grants management in a non-profit environment considered a plus. - Strong ability to analyze and model business processes and recommend solutions. - Experience with software development methodologies. - Demonstrated team-building skills. - Experience with the development and execution of test plans. - Excellent written and oral communication skills. - Excellent time management skills. - Exceptional customer service skills and dedication to successful customer outcomes. - Vendor management experience. - Ability and desire to mentor and train others. - Supervisory experience or experience managing a team of peer professionals. - Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.