Business Analyst

CV-Library

Posted on Feb 23, 2021 by CV-Library

Worcester, Worcestershire, United Kingdom
Public Sector
Immediate Start
£200 - £200 Daily
Temporary

One of our local authority clients are currently recruiting for a Business Analyst. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary * As a Business Analyst, with a key focus on Customer Services, you will be responsible for undertaking reviews of business and IT systems to ensure processes and software deliver effective performance for Worcestershire County Council (WCC). In doing so, you will be required to deliver innovative solutions that meet the needs of our Worcestershire customers. These solutions will form a key element of our Digital transformation roadmap. * The solutions you propose will result in the implementation and development of new workflow processes as well as enhancements to existing systems and you will be responsible for the success of these work packages. * The delivery of the digital strategy, efficiencies and savings will have a dramatic effect on WCC staff and citizens. Some consequences of the decisions made within this post will attract a negative response as decisions cannot be made in isolation but must incorporate the wider requirements of the council as a whole to realise true benefits and achieve the desired outcomes. * For this post holder to demonstrate success they will become a trusted specialist to the customers, skilled to make the best technical decisions (beyond the customer requirements) to ensure any implementation of a new system or change to an existing system not only delivers savings and efficiencies but will also be adaptable to the future needs (and budget) of the council as it evolves. Job Duties * Manage key stakeholders within all levels of the council to facilitate the 'demand management' function for the Digital Centre of Innovation team, i.e. interpreting business needs across the entire council and ensure these are enabled by the delivery teams (Digital Delivery, Applications, and Data Intelligence) * Review 'as-is' business and system practices of Worcestershire County Council * Develop project mandates and business cases. * Develops business requirement specifications, ‘to-be’ business processes and recommendations related to proposed solution. * Develops business process activity diagrams and contribute to the creation of solution mock-ups. * Deliver 'to-be' solutions relating workflow / tasks, and enhancements. * Lead testing and ensure issues are identified, tracked, and resolved in a timely manner. * Lead the delivery of new solutions using a variety of cutting edge methodologies e.g. Prince 2, Agile, Lean SixSigma, etc. * Provide reports to the relevant governance channels as required, informing them of progress or issues which arise. * Provide support to staff either line managed or seconded ensuring their continued personal and professional development as appropriate. * Provide guidance to staff outside project teams who are also involved in projects, including system providers, ensuring their work is undertaken to appropriate time scales and quality. * Manage the delivery of new solutions, from the initial specification of requirement and feasibility through to the handover to business as usual processes. * Ensure that system developments allocated are made in accordance with legislation, Best Value, the corporate plan, and other major initiatives such as the Digital Strategy. * Generate and support changes in culture and approach to business analysis across the council. * Contribute and support changes in operational practices and procedures across the council. * Manage and agree with the business the cost recovery charges for the solution delivered. * Establish and maintain effective working relationships within and outside Local Government. The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd


Reference: 213236618

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