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Data Analytics & Insights Tech Lead

Posted on Feb 23, 2021 by Request Technology

Virginia, VA
IT
Immediate Start
$130k - $150k Annual
Full-Time


A prestigious fortune 500 company is on the search for a Data Analytics & Insights Tech Lead. This tech lead will be part of the Information, Intelligence, and Insights leadership team that delivers actionable solutions to the Customer Experience (CX) team. This person needs to have experience with 8 or more years of proven experience in Data Analytics, Data Science, Business Intelligence, or comparable field. They also need someone who has hands on experience with coding languages python, R or similar, as well as BI and/or Data Visualization tools such as Tableau is a must.

Job Description:

  • We foster an environment embracing information driven decision-making process,
  • We aid decision-makers to identify the next best decision(s)
  • We deliver augmented BI, layering predictive analytics capabilities and reimaging reporting throughout
  • We provide infrastructure to support agile development of Client Analytics and BI
  • Use data to perform deep analysis for patterns and insights related to customer journey
  • Distill the insight into consumable form for business users
  • Combine structured and unstructured data from a customer-facing systems to identify inherit customer segments
  • Pioneer the use a BI tool to visualize results
  • Research and reading on the latest development in Data Analytics and Big Data space
  • Lead a demo of a machine learning model you developed for business users, walking them through the model development process and output

Responsibilities:

  • Use data to perform deep analysis for patterns and insights related to customer journey; distill the insight into consumable form for business users
  • Combine structured and unstructured data from a customer-facing systems to identify inherit customer segments; use a BI tool to visualize results.
  • Research and reading on the latest development in Data Analytics and Big Data space
  • Lead a demo of a machine learning model you developed for business users, walking them through the model development process and output
  • Lead partner meetings to provide project updates or socialize a new proposed solutions, often including product demos delivering insights in the form of data visualizations or creative presentations
  • Facilitate strategy meetings with a customer team to elicit requirements and define MVP (Minimum Viable Product) to be delivered

Qualifications:

  • Bachelor's degree in Business Administration, Computer Science, Data Analytics, Information Systems, or a related degree or equivalent experience; Master's degree preferred
  • Typically has 8 or more years of proven experience in Data Analytics, Data Science, Business Intelligence, or comparable field
  • Hands-on experience with coding languages python, R or similar
  • Hands-on experience with BI and/or Data Visualization tools such as Tableau is a must
  • Hands-on experience with developing Machine Learning and/or Artificial Intelligence models is a must
  • Consistent track record serving as lead on data analytics projects
  • Familiarity with Client Experience and/or Client Journey (B2B and B2C) and associated data (client sentiment, call center, CRM) is preferred
  • Familiarity with Secondary Mortgage Market and/or business and operations also a plus



Reference: 1105873139

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Data Analytics & Insights Tech Lead

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