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Call Center Representative

Cardinal Credit Union

Posted on Feb 20, 2021 by Cardinal Credit Union

Willoughby, OH 44094
Immediate Start
Annual Salary

Founded in 1953, Cardinal Credit Union is a community chartered credit union serving citizens in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties. Our mission is to brighten our member's financial future. The Credit Union National Association (CUNA) recognized Cardinal as one of the 200 Healthiest Credit Unions in the nation.

Cardinal is seeking an experienced Call Center Representative to assist members and potential members with their telephone requests; answers questions about products and services and resolves issues. Refers issues that are beyond their authority to the correct department along with their recommendations.

Identifies cross-sell opportunities and cross-sells services to members. Maintains member account information on computer system. Ensures the appropriate records are maintained and required reports are prepared.

Meet/exceed monthly sales and service goals.

Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment.

Non-Smoking work environment

Reference: 1102545825

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