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Desktop Support Engineer- L1-L2 support

Experis AG

Posted on Feb 16, 2021 by Experis AG

Valais, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project



IT Supporter


Please only apply if you have an EU or Swiss nationality.


For Experis, you're more than just a CV. As part of the ManpowerGroup, we have access to a huge network of opportunities. We connect you with new challenges that will accelerate your career.


Our customer, an international company in the IT sector, is looking for a temporary IT Supporter.




  • Place of work: Visp-Switzerland


  • Use: from now on


  • Duration: 6 monts to 1 year


Qualifications:


Minimum Qualifications



  • 2-5 years relevant experience.

  • Windows 7, MS Office 2007/10/13, Internet Explorer, Anti-Virus, Laptop Wireless setups, Hardware Break/Fix Support, LAN Patching, Encryption

  • Strong knowledge and experience with Windows operating systems and virtual Servers

  • Understanding of network, systems and configurations

  • A+ certification

  • Lenovo Certification must be completed within 3 months of employment

  • Must be a team player, possess strong communication skill, and possess a strong customer-centered philosophy.


Preferred Qualifications



  • Experience as a Desktop Systems Technician or Engineer in a financial setting.

  • Lotus Notes, Outlook, Blackberry, Citrix, Active Directory, iOS, Java, Oracle, TCP/IP,

  • Market Data Products, Trading Floor Systems

  • MCSE, MCSM; Systems and/or Networking Certification a plus

  • N+, MCP, MCDST, MCSA, CNCT, CST, CNST, Apple Certified (ACHDS, ACTC, ACDT, ACPT); and HDI.


Performance Expectations: Knowledge, Skills & Abilities



  • Good understanding of hardware and software PC

  • Demonstrated experience and proficiency in diagnosing general problems with computer hardware and software with ability to apply solutions to the problems.

  • Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.

  • Experience in handling and liaising with multiple vendors/Partner/Teams.

  • Solid knowledge of data communication and networking Internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory.

  • Have a fair Knowledge of Data Centers to Provide HnE support.

  • Interact with numerous computer platforms in a multi-layered Client Server environment. Ensure desktop computers InterconnecT seamlessly with diverse systems including associated validation systems, file Servers, email Servers, computer conferencing systems, application Servers, and administrative systems.

  • Ability to quickly and independently understand new technology, then provide support and consultation on usage of new technologies.

  • Strong customer service orientation.

  • A strong team player, works effectively under pressure, and ability to multi-task.

  • Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.

  • Good interpersonal communication skills (verbal, written and listening) since he or she will have daily interaction with faculty, administrators, and staff.

  • Good documentation skills. Both English and German Language.

  • Good communication skills. Both English and German Language.

  • Have worked on a Ticketing Tool (Snow/Remedy and understand SLA and OLAs

  • Exercise proper judgment taking care of client computers or sensitive data; and consult with supervisor.

  • Utilize effective time management skills and sets and adhere to deadlines.

  • Ability to lift 50 pounds (monitors, printers, scanners, etc.).


Special Conditions of Employment:


  • May be required to work variable hours and overtime, including weekends.

Background check: Successful completion of a pre-employment background check.


Have we piqued your interest? Then I look forward to your CV. If you have any questions, Réka Szitter will be happy to assist you.






Reference: 1098008412

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