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Desktop Support Engineer- L1-L2 support

Experis AG

Posted on Feb 16, 2021 by Experis AG

Valais, Switzerland
Immediate Start
Annual Salary

IT Supporter

Please only apply if you have an EU or Swiss nationality.

For Experis, you're more than just a CV. As part of the ManpowerGroup, we have access to a huge network of opportunities. We connect you with new challenges that will accelerate your career.

Our customer, an international company in the IT sector, is looking for a temporary IT Supporter.

  • Place of work: Visp-Switzerland

  • Use: from now on

  • Duration: 6 monts to 1 year


Minimum Qualifications

  • 2-5 years relevant experience.

  • Windows 7, MS Office 2007/10/13, Internet Explorer, Anti-Virus, Laptop Wireless setups, Hardware Break/Fix Support, LAN Patching, Encryption

  • Strong knowledge and experience with Windows operating systems and virtual Servers

  • Understanding of network, systems and configurations

  • A+ certification

  • Lenovo Certification must be completed within 3 months of employment

  • Must be a team player, possess strong communication skill, and possess a strong customer-centered philosophy.

Preferred Qualifications

  • Experience as a Desktop Systems Technician or Engineer in a financial setting.

  • Lotus Notes, Outlook, Blackberry, Citrix, Active Directory, iOS, Java, Oracle, TCP/IP,

  • Market Data Products, Trading Floor Systems

  • MCSE, MCSM; Systems and/or Networking Certification a plus

  • N+, MCP, MCDST, MCSA, CNCT, CST, CNST, Apple Certified (ACHDS, ACTC, ACDT, ACPT); and HDI.

Performance Expectations: Knowledge, Skills & Abilities

  • Good understanding of hardware and software PC

  • Demonstrated experience and proficiency in diagnosing general problems with computer hardware and software with ability to apply solutions to the problems.

  • Experience in dealing with anti-virus, anti-spam, wireless communication, mobile devices, and security in the information technology field.

  • Experience in handling and liaising with multiple vendors/Partner/Teams.

  • Solid knowledge of data communication and networking Internet protocols, such as TCP/IP, Ethernet and Serial interface standards, Change Management, and Active Directory.

  • Have a fair Knowledge of Data Centers to Provide HnE support.

  • Interact with numerous computer platforms in a multi-layered Client Server environment. Ensure desktop computers InterconnecT seamlessly with diverse systems including associated validation systems, file Servers, email Servers, computer conferencing systems, application Servers, and administrative systems.

  • Ability to quickly and independently understand new technology, then provide support and consultation on usage of new technologies.

  • Strong customer service orientation.

  • A strong team player, works effectively under pressure, and ability to multi-task.

  • Works in close collaboration with laboratory tech and assisting with installation and maintenance of software.

  • Good interpersonal communication skills (verbal, written and listening) since he or she will have daily interaction with faculty, administrators, and staff.

  • Good documentation skills. Both English and German Language.

  • Good communication skills. Both English and German Language.

  • Have worked on a Ticketing Tool (Snow/Remedy and understand SLA and OLAs

  • Exercise proper judgment taking care of client computers or sensitive data; and consult with supervisor.

  • Utilize effective time management skills and sets and adhere to deadlines.

  • Ability to lift 50 pounds (monitors, printers, scanners, etc.).

Special Conditions of Employment:

  • May be required to work variable hours and overtime, including weekends.

Background check: Successful completion of a pre-employment background check.

Have we piqued your interest? Then I look forward to your CV. If you have any questions, Réka Szitter will be happy to assist you.

Reference: 1098008412

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