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Senior Product Manager (Cloud Services)

Posted on Feb 13, 2021 by Ergo

Dublin, Ireland
IT
Immediate Start
Annual Salary
Full-Time


Overview

The Senior Product Manager (SPM) for Ergo's Cloud Services portfolio has end to end responsibility for the performance of the services in this portfolio. The Ergo's Cloud Services portfolio include consultancy, implementation, migration, application development, support and managed services. Ergo is currently Microsoft's partner of the year in Ireland, as such many of Ergo's Cloud Services are based on Azure.

The SPM will be lead the Cloud Services portfolio vision, manage cloud services through the product life cycle (build, launch, retire) and manage existing services. The SPM will collaborate with our internal stakeholders (Sales, Azure Technology practice, Project and Service Delivery, Marketing, Finance and Legal) and external customers to identify relevant and differentiated Cloud Services. The SPM will compile a roadmap and ensure long-term viability and relevance of these services to their customers.

This role is office or work-from-home as required.

Key Responsibilities:

  • Build upon the existing success of Ergo's Cloud Services portfolios and lead the continued strategic development of all Managed/Supporting services, their positioning and role in the marketplace
  • Understand the performance of existing Ergo Cloud Services, and address opportunities for improvement.
  • Assess our target market and identify opportunities using market research, segmentation analysis and 1:1 customer interviews.
  • Create a short-, mid- and long-term strategy to drive (managed) services and maximize value delivered to customers
  • Collaborate on the development of business case justification and financials to support investments.
  • Responsible for the full life cycle of Cloud products and related Managed/Supporting Services through close partnership with the cross-functional core team throughout all phases.
  • Contribute to Go to Market' strategies to ensure successful adoption of new cloud services offering and work closely with sales and clients to foster adoption.
  • Responsible for internal training, sales, and development of the portfolio
  • Managing resources to make sure schedule is on track.
  • The SPM will be responsible for managing the product roadmap, product backlog, timelines, milestones, costs, and determine product pricing strategies.
  • Reporting on projects and portfolio.
  • Work across the senior leadership team and cross-functional teams demonstrating experience in influencing, negotiating, and collaboration skills.

Desired Qualifications & Skills:

  • Build upon the existing success of Ergo's Cloud Services portfolios and lead the continued strategic development of all Managed/Supporting services, their positioning and role in the marketplace.
  • Understand the performance of existing Ergo Cloud Services, and address opportunities for improvement.
  • Assess our target market and identify opportunities using market research, segmentation analysis and 1:1 customer interviews.
  • Create a short-, mid- and long-term strategy to drive (managed) services and maximize value delivered to customers.
  • Collaborate on the development of business case justification and financials to support investments.
  • Responsible for the full life cycle of Cloud products and related Managed/Supporting Services through close partnership with the cross-functional core team throughout all phases.
  • Contribute to Go to Market' strategies to ensure successful adoption of new cloud services offering and work closely with sales and clients to foster adoption.
  • Responsible for internal training, sales, and development of the portfolio.
  • Managing resources to make sure schedule is on track.
  • The SPM will be responsible for managing the product roadmap, product backlog, timelines, milestones, costs, and determine product pricing strategies.
  • Reporting on projects and portfolio.
  • Work across the senior leadership team and cross-functional teams demonstrating experience in influencing, negotiating, and collaboration skills.

About Ergo

This isn't just a career; it's a culture. That's what makes us different from other IT employers. What you'll get from training will be matched by what you can learn from your peers around you. Working towards the same goal on high pressure client projects is balanced by great working relationships, social aspects and competitive benefits, led by a management team who strive for individual growth and victories as well as company performance.

 




Reference: 1095082727

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