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Enterprise Service Delivery Manager

Global Enterprise Partners

Posted on Feb 9, 2021 by Global Enterprise Partners

Mons, Hainaut, Belgium
Immediate Start
Annual Salary

Global Enterprise Partners is looking for an Enterprise Service Delivery Programme Manager for a client of ours. The project will last for 9 months and can be done remotely. The client is looking for someone to start ASAP.

Enterprise Service Delivery Programme Manager requirements:

  • NATO Clearance, level SECRET

  • ITIL v3 Practitioner certification OR at least 5 years of experience working in a senior Service Management role with direct responsibility for all ITIL v3.0 life cycle stages;

  • Industry leading certification in the area of Cybersecurity such as CISSP, CISM, MCSE/S, CISA, GSNA, SANS GIAC OR at least 5 years of experience working in a Cyber Security related Management role;

  • PRINCE 2-practitioner certification OR at least 5 years of experience working in a Project Management role responsible for large or complex IT Projects (ie > GBP 50m);

  • High level of knowledge relating to procurement and contracting processes for both public (eg Government, EU, NATO) and private (ie industry) organisations;

  • High level of knowledge relating to the design, planning, deployment, configuration and operational use of both SM (eg ITSM, CMS/CMDB, S/KMS, SCMIS etc) and CIS Health Monitoring tools covering the full SM life cycle;

  • Comprehensive practical experience in the service design process and high-level of practical experience in the end-to-end life cycle management of service performance measurement (ie SLRs, SLAs, OLAs, SLTs and KPIs);

  • Comprehensive understanding of the implications, practical risks and issues normally associated with the transition from Service Design/Service Transition into Service Operations;

  • Experience in the concepts, terms, processes, policy and implementation of information security and a solid understanding of Information Security Practices; relating to the Confidentiality, Integrity and Availability of information (CIA) triad;

  • Comprehensive experience in the specification, implementation, collection, analysis, presentation and follow on action planning of service management performance data;

Enterprise Service Delivery Programme Manager details:

Start date: ASAP

Location: Mons (Remote)

Duration: 9 months

Rate: In line with the market

Is this you? Then please go ahead and apply via the link.

Reference: 1089945388

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