Posted on Feb 4, 2021 by Harvey Nash IT Recruitment Switzerland
For our client in Solothurn area (Zuchwil, Oberdorf, Selzach) we are looking for a Field Engineer for a 1-year project We are looking for an experienced Field Engineer who will focus on Infrastructure Maintenance and Development
Key features of the role.
Languages: German + English.
Location: Solothurn cluster (Zuchwil, Oberdorf, Selzach).
Proven track of record in Infrastructure Maintenance and Development.
Ability to show dynamism in a collaborative environment and to coach other colleagues
We need a broad exposure to work in a REGULATED MANUFACTURING ENVIRONMENT: an open minded generalist with the ability to perform a lot of stakeholder management.
- Minimum BA in computer science or professional education
- Around 5 years of experience in a similar role
- Overall L2/L3 support for infrastructure systems in a regulated environment (including coordination with 3rd parties vendors)
- Periodical maintenance of systems
- Support documentation
- Incident management (including coordination between various global JJT teams)
- Change management
- Maintenance contract mgmt.
Performs basic analysis, design, implementation and maintenance activities
Interfaces with users to analyze and resolve medium to highly complex issues according to established service level agreements and standard operating procedures
Assists in conducting feasibility studies; prepares reports; assists in creating solutions to problems Assists in designing systems that closely adhere to company standards and structures
May participate on project teams, develop user interfaces and provide L1 technical support and guidance Provides status reports, progress reports and documentation to department management and business partners
Demonstrates an understanding of business partner needs and manages satisfaction relative to deliverables
Consistently demonstrates knowledge seeking and sharing behaviors in performing daily work
Applies competency models principles, concepts and practices
Assists in developing effective methods and logic for standard, customized, and/or complex programs
Non-Technical profile requirements:
Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
Strong tracking, coordination and project planning skills
Ability to identify and implement process and/or application improvements
Strong analytical and problem-solving skills
Must be able to work on multiple simultaneous tasks with limited supervision
Quick learner, motivated self-starter
Excellent customer service, interpersonal, communication and team collaboration skills
Able to follow change management procedures and internal guidelines
Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience Advanced course work in technical systems plus continued education in technical disciplines is preferred