This Job Vacancy has Expired!

IT Operations Analyst/CTH

Request Technology - Craig Johnson

Posted on Jan 29, 2021 by Request Technology - Craig Johnson

Pleasant Prairie, WI 53158
IT
Immediate Start
$20 - $30 Hourly
Full-Time


*Must be willing to work all shifts, nights and/or weekends*

Prestigious Enterprise Company is currently seeking an IT Services Operations Analyst. Candidate will create and route incident tickets to document issues and notify appropriate support groups.

Responsibilities:

Perform operational activities: system saves and restores, AS400 IPLs, server reboots, off-site tape storage and report generation.

Perform user account set up, security maintenance and systems monitoring.

Coordinate escalations and alert communications during major incidents.

Provide incident and problem management.

Qualifications:

2+ years prior help desk support experience.

Strong troubleshooting and analysis skills.

Experience using Windows 7, Windows 10, Microsoft Office, Control-M, VPN and Citrix remote access solutions.

Flexibility to work weekdays, evenings and weekends.




Reference: 1074709871

Set up alerts to get notified of new vacancies.