This Job Vacancy has Expired!

Service Desk Analyst

CV-Library

Posted on Jan 22, 2021 by CV-Library

Birstall, West Yorkshire, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

The successful candidate will support the team in line with invididual and team objectives and goals. They will adopt a customer centric approach and be accountable for delivering value to the customer and the customer relationship. Your Responsibilities: * Logging and categorising calls on the call logging system * Liaising with immediate support teams within the department and third parties * Provide trend analysis from Service Desk software including assisting with daily/weekly reports * Making sure a suitable level of first time fixes are achieved without escalation * Housekeeping, monitoring, checking and dispensing fixes for known issues * Escalate unresolved incidents to second line support teams


Reference: 213066229

Set up alerts to get notified of new vacancies.

Similar Jobs

Service Desk Analyst

Coventry, West Midlands (County), United Kingdom

£11.2 - £11.2 Hourly

Service Desk Analyst

West Yorkshire, United Kingdom

Annual Salary

IT Service Desk Analyst

Colchester, Essex, United Kingdom

£25k - £35k Annual

Service Desk Analyst

Edinburgh, City of Edinburgh, United Kingdom

Annual Salary

Service Desk Analyst

Essex, United Kingdom

Annual Salary

Service Desk Analyst

Bury St Edmunds, Suffolk, United Kingdom

£12 - £14 Daily

Service Desk Analyst

West Yorkshire, United Kingdom

£30k - £35k Annual

Service Desk Analyst

Essex, United Kingdom

£13 - £15 Annual

Service Desk Analyst

Berkshire, United Kingdom

£22k - £25k Annual

IT Service Desk Analyst

Gloucestershire, United Kingdom

£19k - £19k Annual