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Scrum Master

Posted on Jan 22, 2021 by Ascend Learning

Leawood, KS
IT
Immediate Start
Annual Salary
Full-Time

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure- driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives. Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K. Job_Overview Ascend Learning is seeking a motivated, energetic individual who will be the facilitator for agile development and has strong communication skills for the position of Scrum Master in our Leawood, KS office. As part of the Technical Operations organization, the Scrum Master will be responsible for the agile delivery of one or more product lines in the professional certification and licensure division of Ascend, these teams are in multiple geographic locations. The Scrum Master completes development projects by organizing and controlling project elements from initiation through delivery. This position reports into the Director of Software Engineering. Responsibilities * Provide detailed planning and project management of Ascend-wide software development projects, utilizing Agile methodologies in conjunction with Ascend-specific standards * Able to challenge decisions by team members and upper management when decisions conflict with project scope, change management best practices, and overall goals. Willingness to deliver the tough message in professional manner and in conjunction with presenting options in support of the path forward. * Lead Agile teams as a Scrum master. * Provide project leadership and accurately reports on project progress relative to schedule, scope, budget, and quality * Act as trusted advocate to product strategists, accountable as the project manager for assigned projects * Communicate frequently with key cross functional stakeholders and business owners, including preparation and facilitation of project stakeholder meetings and the creation of KPI reports. * Champions support of evolving Ascend-specific process and project management standards. Leverages project management expertise to provide constructive input and support of project management and program standards. * Utilize project KPIs to evaluate the overall project delivery * Serve as the primary contact and escalation point for project issues * Works independently with minimal direction * Builds trust and works collaboratively with all levels of the organization, including staff, business stakeholders, and senior executives * Excellent verbal and written communication skills with all levels of users and with management. * Strong influencing, negotiation, and conflict resolution skills * Skills_&_Abilities * Scrum Master & Acumen: Ensures project governance processes are followed collaborates with stakeholders and ensures there is cross-functional representation; partners with product owners for appropriate prioritization; cross-functional partnership to remove impediments; accurately reports on comprehensive project status weekly. Creative thinker with the ability to encourage creative ideas of others. Ability to handle multiple high priority tasks and projects simultaneously; able to work under pressure. Ability to lead teams and gain trust. * Customer Focus: Dedicated to meeting the expectation and requirements of internal business units and external customers, acts with business goals in mind; establishes and maintains effective relationships with product owner and managers; Gains trust and respect of peers and senior management. Works well with all levels of management. * Written Communications: Able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. * Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the tactical steps; develops schedules and task/people assignments; anticipates and adjust for problems and roadblocks; measures performance against goals; evaluates results; accurate project status reporting; issue escalation to quickly mitigate and remove roadblocks. Ability to be detailed oriented with a broad-minded focus on delivering projects on-time. * Decision Quality: Makes good decisions based upon a mixture of analysis, common sense, experience and judgment; most of solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions * Presentation Skills: Effective in a variety of formal presentation settings, one-on-one, small and larger groups with peers and leadership; transparent and professional; presents data-based facts that support the end goals of projects, both the easy and controversial topics; commands attention and can manage group discussion during the presentation; adjusts tactics midstream when something isn t working * Required_Skills * Proven history of delivering technical projects in an agile framework. SAFe agile framework a plus. * Strong experience managing Agile Scrum and/or Kanban projects as a Scrum Master * Experience with Atlassian tools such as JIRA and Confluence preferred. * Ability to comprehend technical subjects including software development and systems architecture, as well as document/translate the basic meaning behind these subjects. * Five-plus years related experience, including at least three years of project management experience with successful implementation of cross- functional technology projects. * Education_&_Experience * Bachelor s degree in an IT or Project Management program or equivalen work experience * Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/ Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. 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Reference: 32550701

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