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IT Business Analyst

Posted on Jan 20, 2021 by CRST Expedited

Atlanta, GA
Accountancy
Immediate Start
Annual Salary
Full-Time

CRST, The Transportation Solution, Inc. IT Business Analyst Job Summary A business process is a set of logically related tasks performed to achieve a defined business outcome. Business process reengineering (BPR) is the practice of rethinking and redesigning the way work is done (business processes) to improve service delivery and/or reduce costs . The Business Process Analyst will work on a project team to decompose and document current business processes, evaluate the effectiveness and necessity of those processes, and define a new set of processes to deliver the required business outcomes using updated business systems. This work depends upon understanding the processes, their purpose, and the software tools used to implement the process. This position is the subject matter expert on business processes supporting IT solutions at CRST. Responsibilities & Duties * Collaborate with business unit subject matter experts to define business processes and process flows. Gather information by interviewing people who perform the business processes, customers, vendors and others involved in the process * Analysis, design and optimization (re-engineering) of workflows and business processes within an organization core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed to market * Design and optimization of workflows and business processes to translate into business requirements for software projects * Re-structuring and streamlining activities, removal of non-value added tasks * Create and document software requirements for enhancements to support business process enhancements * Determine, implement, and evaluate business metrics and performance of business processes * Establish customer relationship boards to create, monitor, prioritize continuous process improvement plans for a particular domain * Software quality assurance, test coordination and test execution Skills & Qualifications * Minimum of 5 years of experience of business process analysis for IT transformation projects, Agile Transformation * Critical/structured thinking and problem solving skills * Creativity * Proficient in the use of analytic tools such as data gathering and analysis, spreadsheets, flow-charting and process diagramming * Excellent written and verbal communication, particularly interviewing and investigating skills Education & Experience * Bachelor's Degree in a business or technology discipline or equivalent professional experience * IT transformation exposure includes Web/Mobile applications, User Experience areas * Excellent documentation, process charts and presentation skills (Visio, Word, Excel, and Powerpoint) * * Trucking / transportation IT experience is a plust * Lean/Six Sigma certifications a plus CRST is an EOE. Successful candidate will be subject to a pre employment background check and drug screen. H1B visa sponsorship will be considered. Tagged as: Information Technology


Reference: 32451335

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