IT Business Analyst III

Title: IT Business Analyst III

Location: Oakland, CA

Job Type: Contract (12+ Months)

Salary: $Open/Hour

Requirements

Job Description:

* Responsible for assisting with all aspects of Enrollment and Billing Application integration into Operations including Requirements Analysis, Quality Assurance & testing, production support, Validations, and process development.
* Provide Production support to the business, on an ongoing basis for the selected applications

Responsible for analyzing and document detailed business requirements per business needs

Assess Enhancement requests received for existing applications

Coordinate Requirements elaboration sessions with all stakeholders

Discuss the Requirements with the Development team, and determine possible solutions, per constraints, document deliverables and issues

Complete Segment testing of all business requirements, work with the testers to ensure various scenarios are covered

Represent Delta Dental at various external forums and meeting discussions, so be speak clearly of issues, solutions and industry trends
Provide UAT support during Business Testing and validation support

Skills/Experience:

* Experience working as part of an Agile Scrum team (SAFe approach preferred)
* Atlassian JIRA, Confluence and/or other IT Service Management tools

Strong communication and negotiation skills

Excellent organizational & time management skills

Knowledge of Project Management methodology & Agile Software engineering principles preferred

Preferred experience with Oracle CC&B (Customer Care and Billing) application

Preferred experience with Finance/Member Billing, Invoice, Payment, and Collections processes

Extensive experience in black box testing applications

Ability to learn quickly and train others

Able to multi-task between various initiatives

Familiarity with EDI formats (834, 820, etc.) is a plus

Basic knowledge of SQL Ability to run queries using SQL tools against Oracle or SQL Server is a plus

Experience in MS Office, MS Project, MS Visio Excel/Word, etc. Edifecs, Stylus Studio or other EDI tools

Benefits

Note: If interested please send your updated resume to and include your salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!.