Accounts Receivable Accountant

Posted on Jan 14, 2021 by eGain Corporation

Sunnyvale, CA
Accountancy
Immediate Start
Annual Salary
Full-Time

eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected customer journeys in an omnichannel world. To learn more about eGain, please visit Position: Accounts Receivable Accountant Location: Sunnyvale, CA Position type: Full-time Description: The successful Accounts Receivable Accountant candidate will enjoy working and learning with professionals across a wide variety of departments, interfacing with team members in the US, UK, and India. To join this team, you must be a flexible and nimble multitasker who possesses very strong communication and organizational skills. At eGain, we are proud to be the leading provider of cloud-based customer engagement solutions and if you feel you are a strong match for this position, we would be excited to get to know you. Responsibilities: * Maintain customer onboarding and the accuracy of customer database records * Perform analysis on customer accounts * Maintain accounts receivable customer files * Prepare JE s and related account reconciliations * Prepare bank deposits, process cash receipts and reconcile variances that occur in the application of cash * Investigate and resolve customer and internal queries * Research and resolve payment discrepancies * Support our global sales teams regarding questions about billing and contracts * Understand the Company s products and business model to identify potential areas which would improve or streamline revenue related operations * Ensure all renewals are processed timely * Assist with Billing, Revenue, and FPA teams * Perform documentation, reporting, reconciliations, and executive summaries * Perform adhoc projects as necessary * Assist with accounting projects as needed, including quarterly external audit * Work cross-functionally with Tech Support, Marketing, Legal, Sales, and Sales Support as needed * Manage customer aging to ensure timely collections and accurate allocation of payments Preferred: * BA degree in Accounting or other Finance related field * Work experience in an accounting related field * Working knowledge of NetSuite and Microsoft Dynamics * Strong working knowledge of using formulas, pivot tables, and v-lookup in MS Excel To apply Please mail your resum in MS-Word format to and mention the position title in the subject of your mail. Show moreShow less


Reference: 31514256

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