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Pr. Business Systems Analyst Salesforce

Posted on Jan 14, 2021 by Microchip Technology

Chandler, AZ
Immediate Start
Annual Salary

Job Attributes Job Id 12015 Req Id 708-20 Category Information Technology Job Type Full-time Education Level N/A Job Level Experienced (Non-Manager) Hires Needed 1 Job Location Chandler, AZ Apply Now Share this on Pr. Business Systems Analyst-Salesforce Chandler, AZ Company Description Microchip Technology Inc. is a leading provider of embedded control applications. Our product portfolio comprises general purpose and specialized 8-bit, 16-bit, and 32-bit microcontrollers, 32-bit microprocessors, field-programmable gate array (FPGA) products, a broad spectrum of high-performance linear, mixed-signal, power management, thermal management, radio frequency (RF), timing, safety, security, wired connectivity and wireless connectivity devices, as well as serial Electrically Erasable Programmable Read Only Memory (EEPROM), Serial Flash memories, Parallel Flash memories, and serial Static Random Access Memory (SRAM). We also license Flash-IP solutions that are incorporated in a broad range of products. Job Description Microchip is seeking an experienced Salesforce Business Systems Analyst and Project Manager to join our Information Services Salesforce Team. The candidate will work closely with stakeholders and development team to deliver collaborative and productivity enhancing solutions to a Salesforce environment with over 2000 users. Responsibilities include understanding the business needs and objectives, gathering and analyzing the requirements from business users, mapping the business requirements to software solution, creating functional specifications, use case scenarios and process flow diagrams, working with the product development team and delivering the solution to the business. Strong understanding of Salesforce Sales Cloud functionality, Salesforce administration, Agile Project Lifecycle Management (Sprints, Test Plans, Grooming, etc.), data integration and data analysis is required. Job Requirements Education and Experience The candidate must have a Bachelor's Degree in Computer Science/Information Systems or equivalent. A minimum of 8 years of combined work experience involving business analysis, project management and solution delivery is required, with at least 4 years of experience working with Salesforce Sales Cloud in a Business Systems Analyst, Administrator, or similar capacity. Business System Analysis/Design and Project Management Job Requirements The candidate must be familiar with all stages of the software life cycle. Candidate must be able to learn quickly, think efficiently, gather information effectively and understand user requirements. Experience with process flow and data flow diagramming tools is desirable. * Provide Salesforce implementation and functional expertise to the business clients and development team as part of the requirement collection process. * Expertise with Sales Business Processes and Salesforce functionality with Accounts, Contacts, Opportunities, Quotes, Reporting, Dashboards, Profiles/Roles, Territory Management, Users, etc. * Interface with product development teams to convey client requests for new system features * Coordinate Salesforce integration activities with interfacing system areas including Marketing Automation, Pricing, B2C Website, ERP, Data Warehouse, HR systems, etc. * Proven experience in software development methodologies, requirements gathering, use case development, flow diagram creation, and documentation of functional requirements. * Experience managing Projects with Agile, SDLC methodologies and PMI concepts. * Experience with test case development, quality, risk management * Perform testing on changes and document test results. * Experience in MS Office productivity tools such as Excel, Word, PowerPoint, Sharepoint, Teams. * Ability to communicate status, updates, and coordinate meetings with peers, project teams, stakeholders * Ability to demo software updates to peers, project teams, stakeholders. * Post-release product support and driving continuous improvements. * Ability to create training materials and conduct training for both Information Services and the business users. Technical Knowledge Requirements The candidate must have sufficient technical background to efficiently and effectively communicate to stakeholders and development team. * Salesforce certifications preferred: Salesforce Administrator or Sales Cloud Consultant * Ability to keep up to date on new Salesforce features and functionality and provide recommendations for process improvements. * Experience with Salesforce application configuration (Reports, Dashboards, Page Layouts, Workflow Rules, Validation Rules, Security, etc.) * Experience with Salesforce solutions such as Lightning, CPQ, Einstein Analytics / Tableau / Tableau CRM, Einstein Plus / Discovery, Forecasting a plus Problem Solving The candidate must have the ability to think outside the box and should be capable of performing analysis to resolve complex issues. Verbal/Written Communication The candidate must have strong English language (verbal and written communication) skills. Candidate must be able to contribute in group meetings, provide project updates, write functional and user training documents. Candidate must be able to communicate effectively with internal business customers, co-workers, manager and development team (on-shore and off-shore). Team Work and Culture The candidate must be culturally compatible with Microchip s value based structure and style and must have a good work ethic in a collaborative environment. Candidate needs to be proactive, customer-oriented and be able to learn and adapt quickly in a dynamic and cross-functional environment. 8.5.2 Equal Opportunity Employer Microchip is an Equal Opportunity/Affirmative Action Employer of Disabled / Veterans / Minorities / Women. We provide equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected under applicable federal, state or local laws. For more information on applicable equal employment regulations, please refer to the EEO is the Law Poster and the EEO is the Law Poster Supplement. Please also refer to the Pay Transparency Policy Statement. Applicants with Disabilities If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email here with "Applicant Accommodation Request" in the subject line of the email. Alternatively, you may call us at to let us know the nature of your request. Apply Now

Reference: 31881977

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