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Dutch Speaking - IT Application Support Consultant - 4 Months - Europe

bluewaveSELECT

Posted on Jan 8, 2021 by bluewaveSELECT

Not Specified, Netherlands
IT
Immediate Start
€400 - €400 Daily
Contract/Project


Dutch Speaking - IT Application Support Consultant - 4 Months - Europe(remote) - 400/d

This is a great opportunity for an Dutch speaking IT Support Consultant to join a project for our client in Belgium (with ability to work fully remote during covid imposed travel restrictions).

This is a dynamic and fast growing business with plenty of excitement and buzz surrounding the work they engage in and the platforms they create.

If you have the following experience and knowledge then please do not hesitate to apply:

  • As an IT Support Engineer and Technical Analyst, you will be responsible of the business applications, the corporate software and the infrastructure of the technical suite.
  • You will be partly responsible for incident management on service desk level. Hence, this function requires a broadly skilled person with experience as a first line service desk employee, an IT-system Support Engineer and an application Support Engineer in second line support
  • Provide product support to all systems and manage all requests for systems and assist to resolve all issues and perform regular troubleshoot on all network issues and analyse all system logs.
  • Incident management: analysis of incidents in close collaboration with Back Office teams: identification, resolution, closure.
  • Problem management: operate as a problem manager to find and address root-causes of incidents, logging, identification, follow-up with support Level 3 groups.
  • Follow up on service quality of systems and applications.
  • Provide onsite support operations at the client side.
  • Work closely together with the Back Office teams for optimal performance and understanding of the different information systems and applications

Expectations/Skills:

  • High proficiency in the Dutch language is a must
  • Good knowledge of MS Office 365 services (MS Word, MS Excel, MS Visio, MS Outlook, MS Project).
  • Experience with working in Agile-Scrum and tools such as JIRA or Zenhub.
  • Experience with ITSM
  • Good knowledge of ITIL.
  • Professional experience as a Service Desk Analyst/Administrator.
  • Understanding of network protocols: TCP/IP, DNS, HTTP, (s)FTP, VPN, DNS.
  • Strong in communication, stress resistant and flexible.
  • Interact with the technical suppliers and the Support Level 3 groups.
  • Become the functional and business analyst of the Business Applications.
  • Become the infrastructure Single Point of Contact.

Currently remote work is standard. Under normal circumstances, there is the chance to work remotely on Tuesdays and Thursdays

    Dutch Speaking - IT Application Support Consultant - 4 Months - Europe(remote) - 400/d

    Agile | Support | Dutch | Application | Microsoft |

    bluewaveSELECT is a global recruitment business that is exclusively focused on ERP. Involved in placing over 4,000 ERP professionals, our team has helped deliver some of the highest profile ERP programmes for some of the most recognisable brands all over of the world.

    We are on a mission is to become the world's most trusted ERP recruitment business, delivering our unique wow factor by consistently exceeding expectations for both our customers and our network of ERP professionals. We are an official SAP partner, you will find us on the Ariba Network and we have a 97%, 5-Star approval rating on Trustpilot from fellow ERP enthusiasts. Whether this will be your first experience with us, or you are a bluewave regular, we look forward to working with you!




    Reference: 1054492758

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