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Client Manager

Zaizi

Posted on Dec 28, 2020 by Zaizi

London, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time


Client Manager

Sales & Marketing, Sales

London, England, United Kingdom

Full time

Job Description

Due to our growth, Zaizi is looking for a passionate and professional Client Manager, who will focus on ensuring the success of a number of digital projects within our Central Government customers.

You will champion client relationships and be empathic and enthusiastic in helping our clients optimise value through digital services. Focused on the full end to end life cycle management of digital services, you will act as the key interface between clients and Zaizi.

Although previous account or client management experience would be useful, this role would suit Product Managers, Programme Managers or Solutions Leads, who are keen to work across a number of central government agencies aligning strategy and digital project portfolios, maintaining a holistic view and identifying risks and issues.

If you enjoy solving clients' needs and share our passion for how digital can help change the public sector this role could be for you.

Role Objectives

These are the expected objectives for this role. We are happy to discuss this further during the interview process and jointly agree it with the successful candidate.

  • Increase client satisfaction
  • Clients realise the value of the service Zaizi are providing
  • Zaizi are seen as a strategic partner
  • Grow business with existing clients

Requirements

  • Public Sector experience (ideally Central Government)
  • Ideally previous account management (or related) experience of digital services and solutions (Full life cycle through to support)
  • Confident in dealing with complex client solutions
  • Great communicator across organisations
  • Experience working in an Agile environment

SC Clearance:

Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously.

Benefits

25 days paid holiday, plus bank holidays
BUPA medical insurance
Workplace Pension
Group Life Assurance
Cyclescheme

Other benefits:
Flexible working
Work on exciting projects.




Reference: 1045640347

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