Collections Manager

Founded in 1953, Cardinal Credit Union is a community chartered credit union serving citizens in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties. Our mission is to brighten our member's financial future. The Credit Union National Association (CUNA) recognized Cardinal as one of the 200 Healthiest Credit Unions in the nation.

The Collections Manager is in charge of the overall management of Cardinal's Credit Solutions department and is responsible for the department's performance and daily operations. The Collections Manager must lead by example, coach to the right behaviors, and hold their team accountable to do what's best for our members.

Two years to five years of similar or related experience.

College Degree required.

Essential Functions & Responsibilities:

Provide leadership, coach, train and manage the performance of staff to ensure department achieves delinquency/charge off control and meets operational goals.

Monitor all department activities to ensure compliance with established policies and procedures as well as federal and state regulations.

Ensure collections processes are followed through including collecting delinquent loan payments and recovering collateral.

Coordinate bankruptcy hearings, foreclosures, small claims actions and refer accounts to legal.

Consistently contributes to the team and achievement of credit union goals and objectives.

Our competitive benefits package includes: medical, prescription, dental, vision, life, long term disability Insurance, generous 401(k) plan, paid time off and holidays, loan discounts and much more. Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment.

Non-smoking work environment