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SCCM/Intune Desktop Engineer - Chicago

Responsive Search, Inc.

Posted on Dec 24, 2020 by Responsive Search, Inc.

Chicago, IL 60601
IT
Immediate Start
$90k - $105k Annual
Full-Time


We are seeking a SCCM/Intune Support Engineer who will be a part of a team that handles corporate desktop and Workstation support in an SCCM-to-Intune environment, as well as software packaging, patch and vulnerability management, and servicing Operations calls.

This role will serve as a Level II/Tier 3 escalation point for support issues, last line of defense, and the ideal candidate will have strong hands-on SCCM, Active Directory, Windows OS, Office 365 (Exchange, patching, etc), while helping us move to Intune and Azure AD

Responsibilities

Advanced Workstation/desktop/laptop support providing Tier 3 support

Administration and management of Office 365 environment (Exchange, Sharepoint, etc)

Support and maintain current SCCM environment

Upgrades of on-premises systems and tool

Patch and maintain resources in AWS

Share on-call 24x7 responsibility with other members of the Desktop team

System administration of cloud applications

Software packaging, deployment, and automation

Desktop standardization, patching, and maintenance

Vulnerability and License Management

Conform to ITIL based standards of IT Service Management

Requirements

5-8 years experience with Desktop and Workstation support of Tier III issues

SCCM experience required; MS Intune/Cloud preferred as well

Windows 10 Desktop experience supporting a Windows Server environments

Solid knowledge of Office 365 platform (Exchange, SharePoint etc) required

Experience supporting mobile infrastructure/MDM (iOS, Android)

Experience with build outs and deployments (software packages, etc)

Proficiency with MacOS and ServiceNow preferred

Strong knowledge with installing, configuring and troubleshooting OS issues




Reference: 1044165112

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