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Salesforce.com Administrator

Request Technology - Robyn Honquest

Posted on Dec 19, 2020 by Request Technology - Robyn Honquest

Houston, TX 77001
IT
Immediate Start
$75k - $80k Annual
Full-Time


Salesforce.com Administrator

This is a salesforce administrator job. You will be a certified salesforce.com administrator -certification required.

  • Provides second & third level user support on SFDC (and other critical tools and applications) that enable the sales force. Log and track identified system problems through resolution.
  • Responsible for data management and administration of Salesforce.com processes. Manage processes and tools that will maintain data integrity and accuracy of Salesforce.com data. Areas of focus include managing duplicate data, data aging, accuracy, and ensuring completeness of active data in the system.
  • Supports the Salesforce roadmap by successfully configuring new features and system enhancements and performing user acceptance and production assurance testing for platform releases.
  • Works with business stakeholders to develop requirements for various initiatives, document those requirements, and build an implementation plan.
  • Maintains and supports Salesforce 3rd party app integrations.
  • Automates or develops self-service options for common support scenarios.
  • Manages user license profiles, permissions, and roles, customize objects, fields, record types, page layouts and validation rules.

Qualifications

  • Education: Bachelor's Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Experience: Three (3) years of previous experience (in addition to education requirement).
  • Salesforce.com Administrator certification required.
  • Requires an excellent understanding of standard business practices related to Sales Operations processes and systems with the ability to understand and interpret business requirements into system solutions
  • Two+ year's progressive experience as administrator for salesforce sales and service cloud with thorough understanding of standard functionality, custom objects, fields, validation rule, workflow rules, flow, process builder and standard deployment practices along with user profile, permissions, and roles.



Reference: 1039504425

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Salesforce.com Administrator

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