Posted on Nov 22, 2020 by NTT DATA SERVICES
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). Position Responsibilities - Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and a workflow analysis. - Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. - Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen, and Interface designs) - Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. - Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. - Be the liaison between the business units, technology teams, and support teams. - Analyzes business and user needs, documents requirements, and revises existing system logic difficulties. - Implement systems applications and tests end-user processes. - Creates/delivers correspondence, presentations, and other materials for end-user training. - Responds to client inquiries involving application questions. - Develops customized queries and reports utilizing complex table matrices. - Interacts with clients, internal and external, acting as a key liaison between business and technology areas. - Documents business rules / functional requirements to support system enhancements. - Oversees external product vendors' performance and collaborates on future system enhancements. Requirements - Experience or interest in being a Business Systems Analyst - University Degree in Information Systems; Computer Science; Business or Similar Related programs. - Understanding of IT Systems environment - Experience or knowledge within a Healthcare/Insurance environment is nice to have - Ability to work independently with users to define concepts and under the direction of project managers - Analytical and product management skills required, including an understanding of how to interpret customer business needs and translate them into the application and operational requirements. - Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.