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Senior Mobility Specialist - zScaler, MobileIron, Blackberry, Windows,

Yash Technologies Europe Limited

Posted on Nov 11, 2020 by Yash Technologies Europe Limited

Jacksonville, FL 32099
Immediate Start
Annual Salary

Senior Mobility Specialist - zScaler, MobileIron, Blackberry, Windows, UNIX, VMware

Role Summary:

The Senior Mobility Specialist will be is responsible for the 2nd Level support of the centrally managed End User platforms: Mobility, Remote Access RAS, Server Based Computing Platforms, MobileIron, BlackBerry UEM, Intune, zScaler and related platforms


* Responsible for driving knowledge improvement to the Tier 1 and Tier 2 Service Desk

* Engagement with vendors (including those providing managed or hosted services that deliver desktop or printing environments) and engineering teams for unresolved incidents

* Responsible for Disaster Recovery event coordination, outage management and problem resolution on these platforms.

Key Competencies:

  • Be able to lead a team of 5-10 people delivering industry standard mobile and remote access products
  • A solid understanding of the technologies used to deliver Remote Access platforms, including Windows Desktop and Server OS, UNIX command line, software distribution and patching technologies, VMware ESX, Citrix XenApp and XenDesktop technologies, Juniper RAS and Firewall products, Wyse Device, Intune, zScaler and cloud technologies
  • Azure/O365/Google Cloud experience
  • Network/Firewall experience and understanding of key concepts
  • Working knowledge of LAN, WAN, Data Networks and Server Datacentres
  • Proactive monitoring and remediation of production support issues
  • Assist with the creation of monitoring dashboards
  • Provide administration support on UNIX/windows Servers.

Role Details:

Location: Jacksonville, Florida

Duration: 6 months +

Client: Global Tier 1 Bank

Reference: 1002037539

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