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Desktop Services Lead (Spanish speaking)

Gazelle Global Consulting

Posted on Nov 6, 2020 by Gazelle Global Consulting

Madrid, Comunidad de Madrid, Spain
IT
Immediate Start
Annual Salary
Contract/Project


For one of the largest clients, I am seeking for 'Desktop Services Lead' for a 6-12 month contract in Madrid, Spain. Must be Spanish speaking.


Qualifications:



  • Must have a minimum of 4 years of experience in leading and managing a team of IT Deskside Support technicians.

  • Must have demonstrated experience managing staff using metrics to drive performance.

  • Must have experience managing teams and technologies that span across all end-user hardware and software.

  • Team player with good communication, organizational, and strong interpersonal skills.

  • Able to prioritize and drive to results with a high emphasis on quality

  • Experience using IT Service Management software (ServiceNow, Remedy)

  • Ability to lift and move equipment 40lbs.+

  • Must be oriented to customer service and have the ability to work in front of the customers, utilizing remote tools, and through email.

  • ITIL Certification.


It would be great if you also had:



  • Microsoft Certified Help Desk Support Technician

  • Apple Certified Mac Technician

  • CompTIA A+


Please apply now if you are interested and available.




Reference: 996376271

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