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Desktop Services Lead (Spanish speaking)

Gazelle Global Consulting

Posted on Nov 6, 2020 by Gazelle Global Consulting

Madrid, Comunidad de Madrid, Spain
Immediate Start
Annual Salary

For one of the largest clients, I am seeking for 'Desktop Services Lead' for a 6-12 month contract in Madrid, Spain. Must be Spanish speaking.


  • Must have a minimum of 4 years of experience in leading and managing a team of IT Deskside Support technicians.

  • Must have demonstrated experience managing staff using metrics to drive performance.

  • Must have experience managing teams and technologies that span across all end-user hardware and software.

  • Team player with good communication, organizational, and strong interpersonal skills.

  • Able to prioritize and drive to results with a high emphasis on quality

  • Experience using IT Service Management software (ServiceNow, Remedy)

  • Ability to lift and move equipment 40lbs.+

  • Must be oriented to customer service and have the ability to work in front of the customers, utilizing remote tools, and through email.

  • ITIL Certification.

It would be great if you also had:

  • Microsoft Certified Help Desk Support Technician

  • Apple Certified Mac Technician

  • CompTIA A+

Please apply now if you are interested and available.

Reference: 996376271

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