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Technical Account Manager - Dublin, Ireland

Monarch Recruitment Ltd.

Posted on Nov 5, 2020 by Monarch Recruitment Ltd.

Dublin, Ireland
Immediate Start
€55k - €65k Annual

Technical Account Manager, Account Manager, Fintech, Cloud, Payment, Financial, Relationship Manager, 

  • Technical Account Manager

  • Location: Dublin City Centre, Ireland - Will be remote until further notice

  • Permanent Opportunity with fantastic benefits package

  • Salary: Open, Please apply with your expectation

Key Responsibilities:

This exciting and growing fintech is currently on the hunt for a Technical Account Manager. This person will join at a great time with current expansion, they willsupport the Commercial and Customer Experience Teams. The core responsibility of this role will be to ensure smooth implementations of the clients cloud/financial platform/software by supporting their customers in defining their solutions and helping to guide them post-sale in any technical queries they may have for implementation. 

  • The right candidate will have the ability to manage and work with multiple clients, be the forefront person in defining the software solutions to customers in a personable approach

  • Work closely with the Customer Experience Team to ensure fast and effective roll-outs to clients.

  • Support of the Customer Experience team for definition and refinment of customer issues

  • Definition of Solutions during Sales Processes

  • Work with Customers on their Technical and Information Security issues

  • Support of implementation questions during roll-out

Key Skills:

  • Proven experience of at least 1 - 3 years working in a Account Management role with a technical understanding

  • Previous experience of working with customers on Cloud-based Solutions/Software platforms

  • Strong knowledge and skills integrating APIs and SDKs and the ability to communicate this to customers

  • Great personal and communication skills

  • Ability to work flexibly on multiple customers assignement

  • Security-oriented approach to systems architecture

  • Ability to work as part of a team

  • Processes and Standards oriented mindset

  • Strong problem solver

Technical Account Manager, Account Manager, Fintech, Cloud, Payment, Financial, Relationship Manager.

Reference: 994624023

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