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6 Month Contract - Audio Visual VTC Engineer - Belgium based

Synergize Consulting Ltd

Posted on Nov 4, 2020 by Synergize Consulting Ltd

Not Specified, Belgium
Immediate Start
€375 - €375 Daily

Our client are currently seeking a VTC Engineer to work on an initial 6 Month Contract (view to extend) based in Belgium.

Applicants must hold live SC Security Clearance (due to timescale).

Essential Skills & Experience:

  • Excellent communication skills, both verbal and written
  • A proven track record of effective communication with high level executive customers
  • The ability to work with minimal direction to manage all aspects of collaboration services
  • Ability to troubleshoot technical solutions on the fly in tense situations
  • Experience with other collaboration platforms and how they interact with video teleconference (VTC) configuration, such as Microsoft Teams, WebEx and Zoom
  • Hands-on technical experience installing, administering and upgrading Crestron automation components that control Cisco and/or Polycom VTC endpoints, and associated equipment in conference rooms (eg screens, touch panels, video inputs, etc).
  • Setup, test, operate, and tear down audio/visual and VTC equipment; (eg VTC carts, microphones, audio mixers, video Switches, speakers, laptop computers for presentation, etc.)
  • Provide technical consultation and act as lead contact for all videoconferencing operations and maintenance
  • Execute all aspects of videoconferencing including call setup, end-user training, troubleshooting, and follow through on escalation of trouble incidents occurring during calls.
  • Provide tier-3 support for all video conferencing infrastructure and endpoints (TMS, TCS, MCUs, VCS, and SX/MX/EX/C-series codecs)
  • Provide project management for the installation of new VTC equipment
  • Perform engineering analysis of requirements for VTC support and provide recommendations of preferred solutions that optimize engineering, management, and cost parameters
  • Create and modify user documentation and standard operation procedures (SOPs) as required
  • Solid understanding of network infrastructure running SIP, H.323, RTP, H.264, and related protocols associated with video conferencing
  • This position reports to the enterprise network architect and will be called upon to work as part of a team leading the enterprise forward with the integration of the latest collaboration technologies, interconnecting Cisco Video & VoIP systems with third-party systems.
  • Familiarity with trends inside the video conferencing industry
  • Expert level technical knowledge of Cisco telepresence products
  • Recent experience troubleshooting video problems in an enterprise or service provider environment under short time constraints involving complex networks spanning multiple Firewalls and different geographic locations is a big plus.
  • The ideal candidate will have 5+ years professional experience implementing, troubleshooting, and documenting converged networks interconnecting Cisco, Tandberg and/or Polycom VTC endpoints, gateways, and conferencing bridge products

Reference: 994458875

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