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Incident Manager

WDS Global Limited

Posted on Nov 4, 2020 by WDS Global Limited

München, Bayern, Germany
IT
Immediate Start
€75 - €75 Hourly
Contract/Project


Job Title: Incident Manager

Job Type: Contract

Job Location: Munich

Contract Rate: Euro 75 per hour

Contract Length: 12 Months with Multiple extensions

Our Client, one of the world's foremost IT Consultancies, is looking to recruit a Contract Incident Manager to join their client in Munich.

It's for a French investment bank with a big office in Munich.

"IT Incident Manager (m / f)" for a freelance project in Munich.

Tasks:

• Monitoring and improvement of the incident process - ITIL
• Management and resolution of incident tickets
• Coordination and escalation of Priority 1 and Major Incidents
• Coordination with 2nd level support
• Reporting (KPI, regulatory and governance)

• Project start: immediately
• Project duration: 12 months w extensions
• Location: Munich
• Capacity: full time
• Language skills: German, English and French

This is a great role for the right candidate, so if you meet all the criteria above, then APPLY TODAY!




Reference: 994368074

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