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Oracle Directory Services Operation Support

Posted on Nov 1, 2020 by Request Technology

Charlotte, NC 28201
Immediate Start
$110k - $125k Annual

*This is a permanent full time role*

A fortune 500 company is on the search for an Oracle Directory Services Operations Support. This role is revolved around providing the first line of support for Oracle Directory Services LDAP directory infrastructure and providing proactive monitoring of all ODS environments. For this role you will need to have experience with Scripting with JavaScript, VBscript, Powershell and SQL queries. Also providing administration and support of Sailpoint IIQ products will be a part of this role but will be trained in Sailpoint if not up to date.

Key Responsibilities

  • Provide first line of support for ODS LDAP Directory Infrastructure
  • Provide proactive Monitoring of all ODS environments
  • Participate in SWAT and Incident related calls with application areas
  • Assist in troubleshooting issues within defined SLAs for the ODS LDAP Directory Infrastructure
  • Change and Release Management Responsibilities: creation and scheduling of Changes required for the execution of Infrastructure Tasks
  • Assist in preparation of Consumption and Capacity reports (CPU, memory, availability, etc.)
  • Assist with creation, maintenance and updates of documentation related to Infrastructure processes and procedures
  • Assist with Performance testing and documentation of test results
  • Execute basic Operational tasks via scripts and documented procedures for the Oracle Directory Infrastructure
  • Provide administration and support of SailPoint IIQ products
  • Manage a fully integrated, highly available application environment
  • Utilize knowledge of Oracle databases and their interaction with the Solaris/Linux Operating System to support our IDM platform
  • Review and support technical components for complex applications, monitoring of infrastructure components
  • Plan and execute ITIL activities for incidents, problems, changes and enhancements
  • Incident investigation, diagnosis and incident resolution
  • Provide administration and support of Identity Manager products and Java language
  • Utilize knowledge of Solaris/Linux with basic Scripting skills for platform support

Job Qualifications

  • Working knowledge of LDAP protocol, LDAP queries (creating search queries, query content, filtering, etc.)
  • Working knowledge of an LDAP browser (setup, functionality, query results, etc.)
  • Experience with Scripting (Javascript, VBScript, Powershell) and SQL queries
  • Working knowledge of Networking (DNS, Load Balancers, OSI model, Firewalls)
  • Working knowledge of Unix and RHEL 6/7 Linux platforms including:
  • Log Reviews - ability to identify errors/issues and troubleshoot
  • 3+ years of relevant IAM experience working with IIQ 7.x, Identity integrations, including one or more of Active Directory, LDAP, ISAM and other cloud/federated Identity Management systems
  • 3+ years of Java web application development and supporting various authentication protocols (Kerberos, LDAP, OAuth, SAML, etc.)

Reference: 990649583

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