Business process Consultant - Certified Servicenow - Urgent Remote con
Posted on Nov 1, 2020 by MW Recruitment
Description: Urgently required an experienced Business Process Consultant as part of a delivery team for a client located in Stockholm.
This is a remote contract role - Please do not apply unless Servicenow Certificated.
The delivery is on a ServiceNow Customer Service Management implementation delivered by Global Business Services company
Start date ASAP or as fast as possible. Assignment period would be Q4 2020 and financial year 2021,
Experienced Business Process consultant to lead workshops with Client on how to optimize and utilize ServiceNow workflows. Certified in ServiceNow is required. The consultant shall be self-motivated and with leadership experience in handling interaction with Client (different stakeholders). The consultant will report the program & delivery management team, why he/she should be able to present status, progress completion against plan and milestones. Understand the importance of Customer value creation and escalations with constructive solution, impact description to get decision through. The Consultant shall be able to work with remote/virtual teams from Offshore (India) and Nearshore as part of the delivery team.