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Systems Engineer

Posted on Oct 13, 2020 by Parker Shaw

Fareham, Hampshire, United Kingdom
IT
Immediate Start
£30k - £30k Annual
Full-Time


Systems Engineer

Fareham

Up to £30,000

A leading IT Support services is looking for an experienced Systems Engineer; to join the team of information technology experts, to assist their clients in reaching their IT goals. You will join the offices in Fareham on a permanent basis. They are a cloud based, proactive management solution; who constantly monitor customer networks.

As the System Engineer you will:

  • Service all Desktop and Server level support incidents
  • Maintain a high level of customer service to all users whilst providing a technical resolution
  • Liaise with other IT departments on various projects

Key responsibilities include:

  • Responding and servicing helpdesk support calls
  • Identifying and solving desktop and server problems
  • Escalating tickets according to process
  • Providing user assistance and advice to all staff
  • Carrying out other duties as required by the role

Knowledge and Skills required:

  • Around 5 years' experience in an IT support environment
  • Be proficient in supporting Windows 10 and Office 2016
  • Have experience of day-to-day administration of Active Directory
  • Have experience of day-to-day administration of Windows Server 2012+
  • Have experience of day-to-day administration of either Exchange 2007+ or Exchange Online
  • Have basic networking experience ie DHCP, DNS, patching, desktop level troubleshooting
  • Have experience of virtualisation technologies ie Hyper-V, VMWare or Xenserver
  • Have experience of building PCs from scratch and images
  • Have experience of day-to-day administration of PBX, IP-PBX and/or SIP telephony
  • Have experience of providing everyday user training
  • Have experience of Helpdesk ticket systems

If you are a results focussed, team working and customer service motivated Systems Engineer with the skills required to fulfil this role. Then please do apply now.




Reference: 971362228

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