This Job Vacancy has Expired!

IT Business Systems Analyst

Posted on Oct 7, 2020 by Hydrogen Group

California, CA
IT
Immediate Start
£49 - £49 Hourly
Contract/Project


IT Business Systems Analyst


The IT Business Systems Analyst (BSA), PMO Systems is responsible for ensuring the PPM needs of our organization are met for all PMOs at the company.

Responsibilities:

The responsibilities of this position include:

Work with Stakeholders (SMEs, BSAs, Project Management Offices) to support business processes within the organization's enterprise PMOs utilizing and supporting the global project portfolio management (PPM) system, Clarizen.
Meet with stakeholders to elicit and document requirements, map business processes, develop functional specifications for system features, with the ability to prioritize work efforts
Create reports and dashboards for portfolio and project management offices
Provide maintenance for the enterprise project and portfolio management system, Clarizen
Test systems to execute features and integration
Apply troubleshooting techniques and Level 3 support for system related issues and know when to involve the vendor where necessary
Work with Level 1 and Level 2 support teams to provide comprehensive end user support
Develop knowledge base articles, training materials, and deliver training to end users

Skills:

Strong documentation and communication skills
Strong analytical and logical problem-solving skills
Strong interpersonal relations, written & verbal communication skills
Ability to adapt to new technologies and rapidly changing environment
Ability to map, troubleshoot, and optimize interfaces with multiple systems
Possess and display sound judgment; initiative; flexibility and detail-orientation
Quick learner of new applications and/or technologies
Adaptable to changing priorities and direction
Strong documentation & communication skills with the ability to develop and maintain business and technical documentation
Ability to interact professionally with all organizational levels
Excellent problem-solving, organizational, analytical and critical thinking skills
Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
Organizational and project management skills preferred

Requirements:

3 years of work experience as a business systems analyst or related experience
Experience working in complex, matrixed, and global business environments Experience with identifying, integrating, and managing SaaS solutions and external vendors
Proven expertise in usage of MS Office Suite
Bachelor's degree required
Experience with ServiceNow, Tableau, and Clarizen preferred




Reference: 966147468

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