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Senior ERP Systems Analyst - Microsoft Dynamics NAV required

Posted on Oct 4, 2020 by Schuback Search Associates

Norwood, MA 02062
IT
Immediate Start
Annual Salary
Full-Time


This company is seeking to hire a Full time Sr ERP Systems Analyst with Microsoft Dynamics NAV experience to join their Business Applications team supporting the ERP and integrated subsystems. In this dynamic role, you will be working to stabilize and optimize the ERP functions and processes and serve as the key liaison with the Microsoft VAR on projects and initiatives. As a trusted business partner, you will provide Tier 2 support to our business user community; recommending and implementing process and performance enhancements to improve ERP and Systems availability, operability and efficiency. You will serve as the technical lead on ERP and directly associated subsystems projects. Work will include all phases of the project delivery life cycle. Examples of systems utilized are Microsoft Dynamics (ERP), To-Increase (WMS), MES (Shop Floor Mechanical Execution System), Concur, AFS Exceedra, JET reporting and PowerBI (Reporting).

RESPONSIBILITIES

  • Support, maintain and propose performance enhancements to the organization's Microsoft NAV ERP system implementation
  • Root cause analysis and resolution of production support issues
  • Serve as technical lead on ERP and associated sub system projects
  • Work with Business Analysts to review, approve and translate functional requirements into technical specifications for systems configurations, changes and enhancements on medium and large-scale projects.
  • Perform unit testing and coordinate implementation of system configuration and delivered code changes
  • Effectively communicate technical components and requirements of system changes to developers, business analysts and Operations
  • Provide tier 2 support to end users including hands-on system configuration and adjustments
  • Timely ticket management, resolution and creation of SOPs and Knowledge Articles, as applicable
  • Ensure that all corporate and IT governance policies and procedures are adhered to

QUALIFICATIONS

  • Five plus years functional IT experience with a tier-one ERP system as a Systems Analyst, Developer or upper-tier support role, including at least 1-2 years of Microsoft NAV
  • Strong analytic and problem-solving skills with an understanding of data structures and ability to analyze data using SQL
  • Functional experience with Web Services, Middleware and APIs
  • Server Administration experience
  • Capable of balancing multiple priorities with aggressive timelines without compromising quality
  • Available to provide off hours support
  • Experience documenting and diagraming current processes
  • Proficient in the use of MS Office 365 core applications
  • Experience with Helpdesk/Ticket Management Systems; ServiceNow a plus
  • Business process knowledge of Plan to Deliver inclusive of manufacturing and supply chain
  • Initiative and ability to proactively see projects to full completion
  • Energy and drive to excel
  • Efficient in organizational and time management skills
  • Willing to learn new systems and be hands-on
  • Excellent verbal and written communication with strong interpersonal and relationship building skills
  • Manufacturing industry experience, CPG and Food is a plus
  • Bachelor's degree in related business or technical major
  • 100% remote available. Must be US citizen or Permanent Resident. No C2C.



Reference: 963535964

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