This Job Vacancy has Expired!

IT Service Desk Analyst

Posted on Oct 2, 2020 by Sentinel

New York, NY 10001
IT
Immediate Start
$85k - $85k Annual
Full-Time


IT Service Desk Analyst


IT Service Desk Engineer - O365/Windows/Active Directory


Manhattan


$85,000 + Excellent Benefits


Are you an experienced Service Desk Analyst looking for your next challenge?


Sentinel is working with an established luxury brand who are seeking a talented Service Desk Engineer to join the New York office and help support international clients. The position will suit a self-starter who is comfortable working independently and has experience supporting international customers.


The role


  • Traditional infrastructure support

  • Windows 10 roll-out

  • Excellent communication skills.

Essential skills


  • A very strong technology and support background with at least 5 years of IT experience

  • At least 3 years' experience building and deploying desktop equipment and services

  • Microsoft MCSA or equivalent qualification desirable

  • Experience deploying and supporting Microsoft OS, Office 365, MacOS and security tools

  • Management of remote access and mobile workforce technologies including Unified Communications, multi-factor authentication and VPN's

  • ITIL foundation or above would be desirable

  • Well organised with a good prioritisation discipline

  • Good written and verbal communication skills with a friendly disposition to assisting end-users with their IT needs

Excellent benefits and opportunity for career progression.


Further information on request.




Reference: 962023096

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