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End User Computing Support - Amsterdam

Posted on Sep 30, 2020 by Gazelle Global Consulting

Amsterdam, Noord-Holland, Netherlands
Immediate Start
Annual Salary

End-User Computing Support | Amsterdam, Netherlands | 6 months contract minimum - extendable | excellent daily rate | Fluent ENGLISH speaking

I am currently recruiting for an End-User Computing Support to work for a minimum of 6 months (+likely extension) in Amsterdam, Netherlands.

Here are the requirements of the End User Computing Support role:

  • Deployment of core load images to Surface devices

  • Touch service support for End Users - Microsoft Surface & accessories, Printers, Video Conf devices, Server Gears

  • Assist offshore teams to coordinate and fix infra issues

  • Basic understanding of ITSM tool(Service Now) to handle Incident, Service Request, and Problems

  • Experience in handling VIP users

  • Experience in handling P1 issues

  • Level 3 support for Windows 10 OS including common applications like Outlook, Adobe, etc.

  • Basic understanding of O365 and azure for end-user support

  • Basic understanding of Active Directory to handle password resets, set user attributes, etc.

  • Handle mobile devices configuration, MDM and issues

  • Work with Application Support teams and business users to assist with the issues and upgrades

  • Shortlisting immediately - phone interview this week.

This role is suitable for an End User Computing Support who is looking to work in a professional team within a successful multinational company.

If you are interested in this position, please submit your CV for consideration now!

Reference: 959941100

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